Liashia Rivera

Team leader with a solid track record in handling operations and enhancing visitor experiences. Demonstrates strong communication, problem-solving, and crowd management skills, ensuring safety and satisfaction for over 500 daily visitors. Passionate about optimizing logistical processes to create seamless and enjoyable environments.

• Coordinate with team and vendors to ensure safety and satisfaction for over 500 daily visitors.
• Identify and resolve logistical challenges to optimize foot traffic and reduce wait times.
• Improve overall visitor experience through efficient crowd management and problem-solving.
• Ensured theaters were clean and organized, enhancing customer satisfaction and experience.
• Addressed customer needs swiftly, resolving issues to improve service quality and retention.
• Maintained a clean environment, leading to positive feedback and repeat customers.
• Drove sales growth by listening to customer needs and adapting strategies, resulting in measurable client acquisition.
• Boosted client retention through effective sales techniques and problem-solving skills.
• Utilized critical thinking to close deals, significantly increasing overall sales performance.

• Milagros Cordero, MCORDERO@Q2L.ORG, +1 (212) 470-8923
• Ilham Salbat, +1 (917) 635-6755, Magic Eats