Jason Ferrera
Winchester,NH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an IT managment position. Ready to help team achieve company goals. Service-oriented Sales Manager with more than 22 years of experience developing relationships and partnerships. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.
Overview
22
22
years of professional experience
Work History
Point of Sale Manager
Aubuchon Hardware
Westminster , MA
09.2018 - 03.2022
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Streamlined IT procedures and networking tasks by implementing easy to use software.
- Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
- Interviewed, hired, trained and mentored 12 staff by coaching daily, leading performance reviews and offering constructive feedback.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Analyzed projects to determine resource requirements and procured necessary equipment and software.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
Operational Manager
Aubuchon Hardware
Westminster , MA
10.2016 - 09.2018
- Implemented new Network security and setup 37 IT units for Point of Sale capabilities
- Maintained the connections of over 150 computer units for the northeast area of the company
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- Managed daily operations of retail organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Implemented new Network security and setup 37 IT units for Point of Sale capabilitiesSale
Store Manager
Aubuchon Hardware
Keene, NH
10.2008 - 10.2016
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
United States Marine
Goverment
Jacksonville, NC
09.1995 - 08.2004
- Exceeded goals through effective task prioritization and great work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Saved $ Millions by implementing cost-saving initiatives that addressed long-standing problems.
- Trained Marines
- Led a "Train the Trainer" course for countless Marines over a span 3 years
Education
Master of Science - Management Information Systems
Southern New Hampshire University
Hooksett, NH09.2019
Skills
- Staff Training and Development
- Google AdWords
- Time Management
- Customer Trend Analysis
- Salesforce Software
- Detail-Oriented
- Verbal and Written Communication
- Customer Service
- Relationship Building
- Problem Solving
- Decision Making
- Wide-area Networks
- PC component diagnostics
- Technical Support
- Videoconferencing
- Desktop support
Timeline
Point of Sale Manager
Aubuchon Hardware
09.2018 - 03.2022
Operational Manager
Aubuchon Hardware
10.2016 - 09.2018
Store Manager
Aubuchon Hardware
10.2008 - 10.2016
United States Marine
Goverment
09.1995 - 08.2004
Master of Science - Management Information Systems
Southern New Hampshire University
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