Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

Charishma Polineni

FAIRFOX,VA

Summary

AI/ML Engineer with 3+ years of experience building and deploying production-grade machine learning and LLM-based solutions in cloud environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

AI/ML Engineer

American Airlines
Hyderabad, India
07.2022 - 07.2023
  • Designed and deployed predictive ML systems for flight delay and passenger demand forecasting, improving operational accuracy by 18% and supporting data-driven decision pipelines across enterprise systems.
  • Developed and optimized NLP-based classification models to automatically categorize and route customer service tickets, reducing average response time by 30%.
  • Implemented ETL workflows and metadata management for large-scale structured and unstructured datasets (millions of rows) using Python, SQL, and PySpark.

Machine Learning Intern

HD Supply
Hyderabad, India
06.2021 - 07.2022
  • Developed and deployed ML models for customer segmentation and churn prediction using Scikit-learn, TensorFlow, and Python, improving retention analysis and marketing targeting accuracy by 20%.
  • Built a product recommendation engine prototype leveraging collaborative filtering and NLP-based text similarity, enhancing personalization across retail categories.
  • Worked on vector-based search experiments using embedding models to explore semantic matching - experience foundational to RAG (Retrieval-Augmented Generation) and GenAI applications.

Education

Master of Science - Computer Science

Texas Tech University
Lubbock, TX, USA
05.2025

Bachelor of Technology - Computer Science

Jawaharlal Nehru Technological University
Kakinada, India
07.2022

Skills

  • Python
  • R
  • SQL
  • Bash
  • AI/ML Frameworks
  • Generative AI Tools
  • Data Science & Analytics
  • MLOps & Deployment
  • Cloud Platforms
  • Databases
  • Workflow Orchestration
  • APIs & Frameworks
  • Web Development & Integration

Certification

  • Machine Learning with Python
  • Generative AI with Large Language Models - Coursera
  • Microsoft Certified: Azure AI Engineer Associate
  • Microsoft SQL Certification Training
  • Programming in Python - Meta

Languages

English
Telugu

Hobbies and Interests

  • AI & Machine Learning
  • Software & Development
  • Innovation & Product Development
  • Website Development

Timeline

AI/ML Engineer

American Airlines
07.2022 - 07.2023

Machine Learning Intern

HD Supply
06.2021 - 07.2022

Master of Science - Computer Science

Texas Tech University

Bachelor of Technology - Computer Science

Jawaharlal Nehru Technological University