AI/ML Engineer with 3+ years of experience building and deploying production-grade machine learning and LLM-based solutions in cloud environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AI/ML Engineer
American Airlines
Hyderabad, India
07.2022 - 07.2023
Designed and deployed predictive ML systems for flight delay and passenger demand forecasting, improving operational accuracy by 18% and supporting data-driven decision pipelines across enterprise systems.
Developed and optimized NLP-based classification models to automatically categorize and route customer service tickets, reducing average response time by 30%.
Implemented ETL workflows and metadata management for large-scale structured and unstructured datasets (millions of rows) using Python, SQL, and PySpark.
Machine Learning Intern
HD Supply
Hyderabad, India
06.2021 - 07.2022
Developed and deployed ML models for customer segmentation and churn prediction using Scikit-learn, TensorFlow, and Python, improving retention analysis and marketing targeting accuracy by 20%.
Built a product recommendation engine prototype leveraging collaborative filtering and NLP-based text similarity, enhancing personalization across retail categories.
Worked on vector-based search experiments using embedding models to explore semantic matching - experience foundational to RAG (Retrieval-Augmented Generation) and GenAI applications.
Education
Master of Science - Computer Science
Texas Tech University
Lubbock, TX, USA
05.2025
Bachelor of Technology - Computer Science
Jawaharlal Nehru Technological University
Kakinada, India
07.2022
Skills
Python
R
SQL
Bash
AI/ML Frameworks
Generative AI Tools
Data Science & Analytics
MLOps & Deployment
Cloud Platforms
Databases
Workflow Orchestration
APIs & Frameworks
Web Development & Integration
Certification
Machine Learning with Python
Generative AI with Large Language Models - Coursera