Amirjon Oblakulov
Staten Island,NY
Summary
Dynamic leader with proven expertise in enhancing customer service and satisfaction, honed as Restaurant Manager at Emir Palace. Excelled in team motivation and negotiation, significantly improving service quality. Skilled in consulting and marketing tactics, adept at driving operational excellence and fostering customer relations. Achieved notable efficiency in high-stress roles
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources.
Overview
3
3
years of professional experience
Work History
Assistant Restaurant Manager
Emir Palace
12.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Assistant Manager
Afsona Resturant
07.2022 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Online Vendor
ABC Trucking INC
06.2023 - 06.2023
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
Education
BBA - Finance
Baruch College
New York, NY05-2027
Skills
- Team motivation
- Negotiation
- Consulting
- Marketing tactics
- Customer service and satisfaction
- Reporting and documenting
- Customer Relations
Languages
Persian
Native or Bilingual
English
Native or Bilingual
Russian
Limited Working
Timeline
Online Vendor
ABC Trucking INC
06.2023 - 06.2023
Assistant Manager
Afsona Resturant
07.2022 - 05.2024
Assistant Restaurant Manager
Emir Palace
12.2021 - Current
BBA - Finance
Baruch College
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