Summary
Overview
Work History
Education
Skills
Timeline
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Jason Kearse

Terre Hill,Pennsylvania

Summary

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Dollar General
Stevens, PA
05.2020 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Social Media Intern

Garden Spot High School
New Holland, PA
09.2019 - 05.2020
  • Conducted daily updates to social media profiles to boost company online presence.
  • Created informative and entertaining posts for client's Twitter, Facebook and Instagram pages.
  • Worked with assigned team on projects to meet deliverables.

Waiter

Squireside Cafe
New Holland, PA
11.2017 - 12.2019
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

Education

High School Diploma -

Garden Spot Senior High School
New Holland, PA
05.2020

Skills

  • POS Systems
  • Pricing and Markdowns
  • Policy Development and Enforcement
  • Store Opening and Closing
  • Inventory Control
  • Retail Operations
  • Problem Anticipation and Resolution
  • Administrative Management
  • Shift Scheduling
  • Work Planning and Prioritization
  • Hiring and Training
  • Business Leadership
  • Originality and Creativity
  • Time Management
  • Management Training
  • Assignment Delegation
  • Store Organization
  • Records Organization and Management
  • Verbal and Written Communication
  • Transaction Processing
  • Customer Service
  • Attention to Detail
  • Complaint Resolution
  • Incident Reports
  • Customer Relations
  • Price Structuring
  • Stock Management
  • Goals and Performance
  • Layout Planning
  • Shrink Minimization
  • POS Terminal Operations
  • Money Handling
  • Theft Reduction
  • Team Relationships
  • Leadership

Timeline

Assistant Store Manager

Dollar General
05.2020 - Current

Social Media Intern

Garden Spot High School
09.2019 - 05.2020

Waiter

Squireside Cafe
11.2017 - 12.2019

High School Diploma -

Garden Spot Senior High School

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Jason Kearse