YEHOU DECIMUS
Lithia Springs,GA
Summary
My Customer Service and Troubleshooting Training has allowed me to discover that the best tactics for working effectively with customers are to listen, address the need, and follow up to guarantee satisfaction.
I will provide trustworthy, friendly, and informative customer service to the individuals. I will prove my ability to be an asset by being punctual, reliable, and organized.
Overview
1
1
Certification
Education
High School Diploma -
Daniel McLaughlin Therrell High School
Atlanta, GA05-2024
Skills
- Friendliness
- Troubleshooting
- Customer Relations
- Active listening
- Empathy
- Patience
- Conflict Resolution
Certification
- High School Diploma
- IT Support Technical Skills Helpdesk
- Business English - Customer Service- Vocabulary & Skills
- Desktop IT Support Level 1 & 2 Troubleshooting
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Professional
Haitian Creole
Native/ Bilingual
Timeline
High School Diploma -
Daniel McLaughlin Therrell High School
- High School Diploma
- IT Support Technical Skills Helpdesk
- Business English - Customer Service- Vocabulary & Skills
- Desktop IT Support Level 1 & 2 Troubleshooting
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