Experienced Director of Human Resources with a proven track record in developing highly effective recruitment and retention strategies. Skilled in implementing comprehensive new hire training and onboarding methods that drive employee engagement and productivity. Over 15 years of successful career history, demonstrating a deep understanding of the HR landscape and a commitment to fostering a positive work culture.
Overview
21
21
years of professional experience
Work History
DIRECTOR OF HUMAN RESOURCES
OF FLORIDA, INC
09.2016 - Current
Developing and Implementing Recruiting, Hiring and Training Practices for 200+ Team Members
Processing of Payroll
Ensuring all Local and State Labor Laws are adhered to
Creation and Implementation of Onboarding Programs
Oversee New Hire System Input
Creation and implementation of Team Member Programs
Oversee Team Member Benefits
Oversee budget for Human Resource and Training Department
Development of Team Member Handbook, Company Policies, Procedures and Standards
Conduct investigations regarding Team Member complaints
Oversee Team Member concerns and suggestions
Maintained "open door" policy to encourage employee communications and resolution of issues.
Managed the onboarding process, providing new hires with necessary tools for success from day one.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
HR &PAYROLL MANAGER, SERVICE & ACCOUNT MANAGER
HARPER CLEANING SERVICE LLC
04.2015 - Current
Oversee Daily Operation Scheduling
Managing Payroll
Managing Service Accounts
Vendor Relations
Tax Prep and Reporting
Creating and Managing Budgets
Creation and Implementation of Training Standards
Development of Operation Manuals and Checklists
GENERAL MANAGER/CORPORATE TRAINER, HUMAN RESOURCE ASSISTANT
CINEMAWORLD OF FLORIDA, INC
01.2008 - 09.2016
Oversee Daily Operations
Creating and Managing Budgets
Development of Management Team and Staff
Creation and Implementation of Training Standards for entire company
Training and Development of Management Team for entire company
Development of training guidelines, material, classes, and books
Creation of Team Member incentives, activities, and contests
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee evaluations, and contract details.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
HUMAN RESOURCES MANAGER
CORPORATE TRAINER, CINEMAWORLD OF, FLORIDA, INC
09.2003 - 09.2016
Training and Development
HR Administration
Payroll Processing
Employee Relations, Engagement and Retention
Recruitment & Staffing
Compensation & Benefits
HR Planning & Strategy
Compliance & Legal
Leadership & Team Management
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
Teller II
Riverside National Bank
05.2003 - 05.2005
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
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