Christian Cano
Los Angeles,CA
Summary
A highly motivated Bartender with over 10 years of experience in customer service and satisfaction. Proven ability to multitask in a fast paced environment and exceed expectation for efficiency and accuracy. Committed to delivering the highest quality of service and ensuring customer satisfaction.
Overview
12
12
years of professional experience
Work History
Bartender
Hyatt Regency Hotel
Los Angeles, CA
2024.Jan - Current
- Responsible for mixing drinks for the bar patrons as well as the dining guests
- Responsible for maintaining a clean bar area in line with all health codes.
- Provide exceptional customer service and create a warm and welcoming environment.
- Maintain a positive work relationship with coworkers and management
Bartender
Hotel June
11.2022 - 01.2024
- Maintain fast paced bar service as well as restaurant & pool tabs
- Perform opening and closing responsibilities
- Provide a high level customer experience
- Maintain a clean and welcoming bar area
Bar Manager/Bartender
The Dive Oyster Bar
05.2020 - 11.2023
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Managed a fast paced environment with efficiency & accuracy
- Managed bar daily operations, including menu creation, inventory management and training of new bar staff
- Developed a training program for "new hire" bartenders
- Introduced a "Cocktail of the Month" program
- Performed opening and closing responsibilities
Bartender
Paul Martin's American Grill
Pasadena, CA
03.2015 - 05.2020
- Provided bar guests with superior customer service for an enjoyable, memorable experience.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Used knowledge of beer, wine and spirits to make informed recommendation to customers
- Kept bar stocked with liquors, juices and garnishes for drinks
- Maintained a positive working environment with coworkers
Key Manager / Head Bartender
T.G.I. FRIDAY'S - Bar & Restaurant
05.2012 - 07.2019
- Managed a diverse team of over 30 FOH and BOH restaurant staff while maintaining a high volume bar and dining area
- Responsible for training new bar staff
- Provided bar patrons with optimal customer service
- Developed professional relationships to improve retention of key customers.
- Managed bar inventory
- Worked closely and assisted the Restaurant Manager
Education
Associate in Finance -
East Los Angeles College
Monterey Park, CA08.2022
Skills
- Bar terminology
- Good communication and listening
- Optimal customer service
- Craft cocktail preparation
- POS Transaction Processing
- Multitasker & problem solver
- Food Service
- Maintain an up-to-date knowledge
Timeline
Bartender
Hyatt Regency Hotel
2024.Jan - Current
Bartender
Hotel June
11.2022 - 01.2024
Bar Manager/Bartender
The Dive Oyster Bar
05.2020 - 11.2023
Bartender
Paul Martin's American Grill
03.2015 - 05.2020
Key Manager / Head Bartender
T.G.I. FRIDAY'S - Bar & Restaurant
05.2012 - 07.2019
Associate in Finance -
East Los Angeles College
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