Summary
Overview
Work History
Education
Skills
Timeline
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Viktoria Pimentel

Queens,NY

Summary


Knowledgeable at being a Flight Attendant with years of background experience with consistent exceptional customer service and ensuring safety compliance. Proven ability to handle inflight emergencies. Demonstrated ability to effectively communicate and resolve conflicts efficiently.

Overview

3
3
years of professional experience

Work History

Flight Attendant

United Airlines
09.2024 - Current
  • Maintained a safe cabin environment by following FAA regulations and performing pre-flight safety checks.
  • Increased passengers satisfaction by offering exceptional in-flight service and attending to individual needs.
  • Educated passengers on how they can contribute to flight safeness by wearing their seatbelts.
  • Promoted brand reputation by being kind, professional, and attentive in my interaction with passengers.
  • Collaborated with fellow crew members to deliver smooth travel experiences for passengers on my flights.

Flight-attendant

Envoy Air
11.2022 - 07.2024
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Advised passengers of flight regulations to maximize safety and security.

Afterschool Tutor

New York Edge
03.2022 - 10.2022
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build studying skills.

Education

High School Diploma -

Opportunities For Learning - Baldwin Park Ii
06.2020

Skills

  • Emergency Situations Management
  • Issue Resolution
  • Team Building
  • Public Speaking
  • Food and Beverage Service
  • Public Connection
  • Safety Procedures
  • Time Management
  • Tagalog Fluency
  • Flight Safety

Timeline

Flight Attendant

United Airlines
09.2024 - Current

Flight-attendant

Envoy Air
11.2022 - 07.2024

Afterschool Tutor

New York Edge
03.2022 - 10.2022

High School Diploma -

Opportunities For Learning - Baldwin Park Ii

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Viktoria Pimentel