Sebastian Jaramillo

Customer Engagement: Contacted and engaged potential customers through cold calls, providing clear explanations of services and addressing initial inquiries to build interest.

Service Knowledge: Developed a strong understanding of company services, value propositions, and industry trends to effectively communicate with prospects.

Documentation: Utilized CRM software to efficiently manage prospect data, schedule appointments, and track progress through the sales pipeline.

Team Collaboration: Worked closely with sales representatives to ensure appointments were scheduled appropriately, maximizing opportunities for conversion.

• Customer Engagement: Greeted and assisted customers, providing detailed information on Subaru vehicles and addressing inquiries.
• Product Knowledge: Maintained comprehensive knowledge of Subaru vehicle lineup, features, specifications, pricing, and financing options.
• Relationship Building: Built and maintained long-term relationships with customers through follow-ups and exceptional service.
• Documentation: Prepared all necessary paperwork for vehicle sales, including sales contracts, financing agreements, and trade-in evaluations.
• Team Collaboration: Collaborated with the sales team, finance department, and service department to ensure a seamless customer experience.

• Personalized Wellness Advisor: Provided personalized wellness guidance and recommendations  to optimize client well-being
• Membership Sales Specialist: Promoted and sold memberships and exclusive wellness  packages to prospective and existing clients
• Email Marketing Strategist: Developed and executed targeted email marketing campaigns to engage clients and promote wellness programs.
• Client Communications: Managed all inbound and outbound client communications,  ensuring prompt and professional responses
• Appointment Management Specialist: Used appointment management software to track and manage  bookings efficiently
• Scheduling Coordinator: Organized and scheduled appointments for clients, ensuring  optimal allocation of resources and staff time