Beth Richey

• Execution and evaluation of all tests performed in the lab including documentation of all results
• Create work instructions and JSA’s for the Quality department
• Maintain 6S
• Responsible for inventory and reordering of chemicals and all other supplies for the QC department
• Vacation and overtime planning/scheduling for other lab technicians
• Organizing workload, providing lab results on time and scheduling time for retest
• Work with EHS to identify real and potential safety problems.
• Enhanced company reputation by consistently delivering high-quality products, exceeding customer expectations and fostering trust in the brand.

• Supervise the daily inspection activities for the product through all stages of the production cycle
• Administer support and training for lab technicians
• Provide coverage for the lab tech position if needed
• Responsible for tracking lab techs time, attendance, PTO as well as performance evaluations
• Coordinate objectives with the operations and other managers to help maximize product reliability
• Help to promote a high level of internal and external customer service through precise testing and communication
• Expedite samples to certification labs for comparative testing and verification
• Responsible for assisting Internal and External Audits
• Worked to ensure the plant received their ENPlus certification
• Knowledge of OSHA regulations as well as ISO 9000.
• Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
• Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
• Streamlined production efficiency by optimizing quality control procedures for maximum output.
• Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
• Maintained testing equipment in good working order to effectively quality control production lines.
• Enhanced product quality by implementing rigorous inspection processes and protocols.
• Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
• Identified areas of improvement, implementing necessary changes to enhance overall product quality.
• Improved supplier relationships through consistent communication and feedback on product specifications.
• Coordinated with other department supervisors to align quality control objectives and minimize discrepancies across the organization.
• Implemented corrective actions in response to identified deficiencies, preventing recurring issues and maintaining high-quality standards.
• Advocated for a culture of continuous improvement within the organization by sharing best practices and promoting open dialogue among team members about potential enhancements to current workflows.
• Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
• Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.

• Accurately and efficiently determined capacity needed to meet load and backhaul delivery schedules
• Performed load assignments for drivers while monitoring calendar events, end of week schedules, driver hours, special request and empty miles
• Provided customers and associates with outstanding service through friendly and accurate assistance
• Supported open communication to all associate concerns by supplying decisions and resources that facilitated problem resolution
• Provided support to drivers and vendors with pickup and delivery challenges
• Worked with the local office at the distribution centers to successfully meet all driver, store, delivery, remix and backhaul request
• Assisted vendors with load scheduling and product pick up request
• Strived to help improve trailer utilization, empty miles, and miles per tractor each week
• Worked with other associates on community and continuous improvement projects
• Assumed responsibility for other associates positions when needed
• Help to control expenses for assigned region by monitoring miles per tractor, cost per mile, backhaul miles, and the use of additional drivers
• Worked to help improve delivery times to the store, relays, remix and backhauls.
• Handled urgent and high-priority shipments, ensuring prompt delivery and minimizing disruptions in the supply chain.
• Coordinated schedules efficiently between warehouses and transportation providers, minimizing downtime for both parties involved in the shipping process.
• Ensured timely deliveries by coordinating closely with drivers and tracking shipments throughout the entire process.
• Evaluated performance metrics regularly to identify trends and implement corrective actions as needed, ensuring continuous improvement within the logistics department.

• Proficient with Yokogawa Centum DCS systems
• Utilized Centum HMI system to monitor emulsion and chemical making process agitators, batch timers, levels and temperatures
• Experienced in monitoring HMI trends and historical logs to troubleshoot process problems

Responsible for measuring, testing, inventory and production of all chemicals used in th paper making process

• Participated in several process improvement and 5S projects
• Tested and analyzed chemicals using various testing equipment such as Spectrometer, Viscometer, Conductivity meter, Density meter and Refractometer
• Tested and collected samples from light and dark room environments
• Supported fellow co-workers, assisted maintenance through Centum operations and volunteered for cross training in other departments
• Responsible for recording all of the data for each chemical and process
• Completed all schedules and chemical production with a sense of urgency while maintaining excellent quality
• Implemented and tracked a new program for inventory control of raw materials as well as contamination prevention.
• Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
• Troubleshot technical issues, implementing solutions to maintain a smooth production process.

• Produced all daily, weekly, monthly reports for all product received from multiple suppliers
• Analyzed all local and overseas audit reports for each product received by the Quality department
• Responsible for performing and tracking all daily and monthly inventory inspections for the Quality department
• Developed, printed and adjusted all barcodes on each case of product received to assure accurate inventory control
• Supported and provided the sales team with all product information related to their individual customers and product
• Tracked each product and provided product specifications to Customers
• Worked with overseas company inspectors to help resolve issues with the product received at the US distribution center
• Assisted customer auditors to inspect their product prior to shipment
• Conducted meetings to discuss all design issues and customer concerns with the members of the pattern/ design teams
• Met with the company owner on a weekly basis to discuss product quality, customer concerns, production, and shipping schedules
• Monitored all products leaving vendors and anticipated arrival to the facility as well as notified the customers of shipping dates
• Initiated daily reports to receiving and shipping managers to advise them of products coming into the facility
• Maintained all office needs, scheduling and ordering of all necessary supplies
• Oversaw all Quality associates time, attendance, scheduled PTO, and assigned coverage when necessary.
• Analyzed Quality Control data trends to proactively address potential issues before they impacted overall product performance or customer satisfaction levels.