Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Volunteer

Jedidiah Katuala

Bethesda,MD

Summary

Diligent problem-solver using creative and technical skills concurrently to give rise to new possibilities. Leverages diverse expertise to manage job functions. Excellent communicator with focus on results.

Work History

Volunteer

Montgomery County Agricultural Fair
Gaithersburg, MD
08.2012 - Current
  • Prepare food for 10 days of fair annually.
  • Verify prepared food met standards for quality and quantity before serving to customers.
  • Interact with over 100 customers per shift.
  • Train 4-5 new volunteers per shift.
  • Maintain energy and enthusiasm in fast-paced environment.
  • Restock and organize products.
  • Operate cash register for cash, check and credit card transactions with excellent accuracy levels.

Support Engineer

Amazon Web Services
Herndon, VA
06.2018 - 03.2021
  • Managed at least 2 customer contacts per day, live and email
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
  • Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills.
  • Collaborated with outside departments to implement system-wide improvements.
  • Assessed system software and suggested modifications to reduce lag time and improve overall speed.

Founder/President

AnimateHofstra
Hempstead, NY
09.2019 - 01.2021
  • Taught animation principles, production, and history to over 20 students every semester
  • Hosted animation skill workshops, showcases, and presentations
  • Created budget for events and apparel
  • Planned and lead weekly meetings for executive board and club members
  • Facilitated switch from in-person to online meetings due to COVID

Resident Assistant/Senior Resident Assistant

Hofstra University
Hempstead, NY
02.2018 - 12.2020
  • Encouraged community atmosphere by implementing educational and social programs.
  • Led by example through mature behavior consistent with university regulations and rules.
  • Created and implemented at least 2 social, educational and recreational programs per month for residents.
  • Attended, participated and contributed to weekly staff meetings addressing resident needs.
  • Implemented and enforced university and campus housing policies.
  • Counseled peers on career, academic and personal concerns.
  • Solved grievances and complaints by collaborating with residents.
  • Conducted at least 2 tours, orientation and educational sessions for residents and families per semester.
  • Assisted over 20 residents with transitioning into new living environment and maintained strong relationships with residents.
  • Promoted positive relations between residents and staff.
  • Facilitated 2 floor meetings per year to discuss concerns, review complaints and convey information about policy changes.
  • Budgeted costs for programs and bought appropriate supplies.

Social Media Intern

Jillian’s Circus
Hempstead, NY
05.2019 - 06.2019
  • Managed 3 social media accounts to fundraise for Leukemia and Lymphoma Society’s "Women of the Year" campaign
  • Assisted team with various marketing projects that would engage new leads and potential sponsors and donors.
  • Created informative and entertaining emails and posts for campaign's Facebook and Instagram pages.
  • Utilized best practices for SEO optimization to boost social media program's visibility.
  • Conducted daily updates to social media profiles to boost campaign's online presence.
  • Created customized marketing materials to increase product awareness.

Light Technician, Cameraman, Assistant Camera Director

Covenant Life Church
Gaithersburg, MD
06.2012 - 08.2017
  • Controlled presentation of graphics for service consisting of over 100 children weekly.
  • Operated lighting board for services, events, and productions.
  • Utilized lenses, filters, zoom and other camera settings to perfectly capture services.
  • Tracked speakers and actors' movements by focusing and refocusing camera lens.
  • Set iris levels for lighting during filming every month.
  • Interacted with directors and speakers while remaining focused and professional at all times.
  • Cleaned, packed, and stored equipment weekly to prepare for future services or events.

Education

Bachelor of Arts - Drama and Computer Science

Hofstra University
Hempstead, NY
12.2020

Skills

  • Communication (telephone, email, and in-person)
  • Administrative tasks
  • Research
  • Relationship building
  • Team collaboration
  • Public speaking
  • Interdisciplinary collaboration
  • Writing and editing
  • Project support
  • Scheduling
  • Leadership
  • Adobe Creative Suite and miscellaneous art programs such as Canva, Clip Studio Paint

Additional Information

  • Awards: Nominated for Hofstra Leadership Award, 2018

Languages

English
French

Timeline

Founder/President

AnimateHofstra
09.2019 - 01.2021

Social Media Intern

Jillian’s Circus
05.2019 - 06.2019

Support Engineer

Amazon Web Services
06.2018 - 03.2021

Resident Assistant/Senior Resident Assistant

Hofstra University
02.2018 - 12.2020

Volunteer

Montgomery County Agricultural Fair
08.2012 - Current

Light Technician, Cameraman, Assistant Camera Director

Covenant Life Church
06.2012 - 08.2017

Bachelor of Arts - Drama and Computer Science

Hofstra University

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Jedidiah Katuala