Ross Durham
Franklin,KY
Summary
I am a very driven person with 9 years of customer service experience and management experience. I have gained knowledge of the materials used for construction, repairs, and maintenance of overhead and underground electrical lines since the start of my employment at WRECC. I am certified to climb with this complany. I have great attendance and offer reliability to my employer.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Warren RECC
02.2022 - Current
- Maintain warehouse stock of needed materials
- Pull orders for contractors as well as other WRECC offices
- Deliver materials to outside offices
- Operate fork lifts, skid steer, and trucks as necessary
- Deliver materials to crews as needed throughout the day
Service Manager
Hunt Ford Chrysler
01.2022 - 02.2024
- Manage the service department to operate efficiently and remain focused on customer satisfaction
- Ensure the company makes the most profit possible while taking care of employees and customer needs properly
- Work to maintain a budget and meet monthly and yearly sales and profit goals
Service Advisor
Hunt Ford Chrysler
01.2021 - 01.2022
- Scheduled appointments for customers to have repairs and maintenance completed
- Worked with technicians to deploy work to be completed
- Quoted and sold jobs to repair vehicles
Customer service/Sales
Jimmy's Auto Parts
01.2016 - 12.2020
- Sales of new and used auto parts as well as repairs to be completed in the service department
- Operated a rollback to pick up cars to be repaired and cars for the salvage yard
- Grew business in aftermarket and commercial sales
- Maintained parts ordering and inventory accuracy
Education
Studied - Agriculture Economics
Western Kentucky University
Bowling Green, Ky12-2015
Studied - Agriculture Economics
University of Kentucky
Lexington, Ky05-2015
High School Diploma - General Education
Franklin Simpson High School
Franklin, Ky05-2014
Skills
- Critical thinking
- Multitasking
- Stock inventory
- Computer skills
- Self-motivated
Timeline
Warehouse Associate
Warren RECC
02.2022 - Current
Service Manager
Hunt Ford Chrysler
01.2022 - 02.2024
Service Advisor
Hunt Ford Chrysler
01.2021 - 01.2022
Customer service/Sales
Jimmy's Auto Parts
01.2016 - 12.2020
Studied - Agriculture Economics
Western Kentucky University
Studied - Agriculture Economics
University of Kentucky
High School Diploma - General Education
Franklin Simpson High School
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