Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Mary Jane Moore

Teacher
Shreveport,LA

Summary

Versatile Special Education Teacher with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement. Resilient Special Education Teacher familiar with challenges associated with teaching special needs children. Remains positive under times of stress or conflict. Works well with classroom teachers to develop accommodations and special techniques for mainstream classroom inclusion. Special education professional highly skilled in working with students by perceiving needs and supporting various functions. Extensive mentoring and tutoring experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leadership position. Ready to help team achieve company goals.

Overview

30
30
years of professional experience
8
8
years of post-secondary education

Work History

Special Education Inclusion Teacher

Caddo Parish School Board
Shreveport, LA
01.1999 - Current
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Collaborated with numerous departments and standard education teachers.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Redirected students using Positive Behavior Support (PBS).
  • Taught reading, language arts and social sciences in self-contained ED and LD classroom.

Operations Management Supervisor

United Parcel Service, UPS
Shreveport, Louisiana
06.1994 - 01.1999
  • Met customer service standards and expectations consistently by effectively communicating and actively listening.
  • Formulated analysis assessments to make informed decisions on proposed projects.
  • Monitored internal controls to protect client facilities and assets.
  • Streamlined company processes and procedures while enhancing customer satisfaction.
  • Monitored front areas so that questions could be promptly addressed.
  • Improved customer satisfaction through application of superior conflict resolution and problem-solving skills.
  • Provided backup to front counter to step in to assist with various tasks whenever employee was absent or at lunch.

Customer Service Representative

Exxon Company USA
Baton Rouge, Louisiana
06.1990 - 06.1992
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns..
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Trained new personnel regarding company operations, policies and services.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

Bachelor of Science - Secondary Education, Health & Physical Education

Southern University And A & M College
Baton Rouge, LA
06.1983 - 05.1991

Skills

Lesson Planning

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Timeline

Special Education Inclusion Teacher

Caddo Parish School Board
01.1999 - Current

Operations Management Supervisor

United Parcel Service, UPS
06.1994 - 01.1999

Customer Service Representative

Exxon Company USA
06.1990 - 06.1992

Bachelor of Science - Secondary Education, Health & Physical Education

Southern University And A & M College
06.1983 - 05.1991
Mary Jane MooreTeacher