Tatiana Correa
Newark
Summary
I am a 22 year old who is truly motivated and committed in to making this company better and learning as I go. I believe that with my communication skills and my positive attitude I am able to help and portray my work. I am hardworking and my goal is to make sure my bosses are always content with my work and effort.
Overview
5
5
years of professional experience
Work History
Live-Out Nanny
Allison Rosenzweig
12.2023 - Current
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
Call Center Representative
Podiatry Center Of New Jersey
09.2023 - 11.2023
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Processed medical insurance claims and payments.
Receptionist
Reliance Granite and Marble Corp.
06.2022 - 09.2023
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted and directed visitors to appropriate personnel and answered average of number calls and emails daily.
Cashier
Sabra's Food
08.2020 - 07.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed refunds for worn, damaged and broken merchandise.
Barista
Dunkin Donuts & Baskin Robbins
11.2019 - 07.2020
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collected payments and provided accurate change.
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
High School Diploma -
East Side High School
07.2021
Skills
- Organization Skills
- Verbal and Written Communication
- Positive and Professional
- File Management
- Organization and Efficiency
- Multitasking and Prioritization
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Skills
- Helpful Communication
- Customer Service
- Appointment Scheduling
- Multitask
- Organization
- Creativity
- Attention to detail
Interests
- I enjoy helping others and giving back to the community
- I have a passion for photography and editing photos
- Reading
- Photography
- Music
- Food Photography
- Drawing and Painting
Timeline
Live-Out Nanny
Allison Rosenzweig
12.2023 - Current
Call Center Representative
Podiatry Center Of New Jersey
09.2023 - 11.2023
Receptionist
Reliance Granite and Marble Corp.
06.2022 - 09.2023
Cashier
Sabra's Food
08.2020 - 07.2021
Barista
Dunkin Donuts & Baskin Robbins
11.2019 - 07.2020
High School Diploma -
East Side High School
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