Robin Leach
Morrilton,AR
Summary
Efficient Commercial Janitorial Cleaner known for maintaining cleanliness and hygiene in facilities with high productivity and effective task completion. Specialized in sustainable cleaning practices, advanced sanitation techniques, and inventory management of cleaning supplies. Excel at time management, adaptability to different environments, and strong communication skills, ensuring seamless coordination with team members and clients for optimal operational flow.
Overview
6
6
years of professional experience
Work History
Commercial Janitorial Cleaner
Elite Cleaning Services
Menifee, AR
05.2023 - 10.2024
- Resolved customer complaints professionally in a timely manner.
- Performed general cleaning duties including dusting furniture, wiping down counters, desks, tables, sweeping, vacuuming floors.
- Ensured compliance with safety policies and procedures at all times.
- Cleaned windows, walls, mirrors, restroom fixtures, and other surfaces using appropriate cleaning supplies.
- Transported trash to disposal areas in a timely manner.
- Replenished supply of hand soap, paper towels, and other consumables.
- Identified possible maintenance or safety issues and reported to supervisor and client.
- Emptied trash and recycling bins and replaced liners.
- Monitored building security and safety by performing tasks such as locking doors after operating hours and checking electrical appliance use to ensure hazards are not created.
- Sanitized restrooms, including cleaning toilets, urinals, and sinks, and replenishing supplies.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Kept business entrances clean, tidy and professional in appearance.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
- Serviced, cleaned and restocked restrooms.
- Monitored building security and safety by locking doors or avoiding hazards.
- Dusted furniture, machines or equipment.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Sanitized restrooms with approved chemicals according to schedule.
Assembly Supervisor
Robinson Enterprises Inc
Morrilton, AR
10.2021 - 05.2023
- Monitored production output, quality control, and safety standards.
- Maintained accurate records of daily production reports.
- Monitored inventory levels and ordered materials as needed.
- Inspected finished products prior to shipment to guarantee they met quality specifications.
- Oversaw and coordinated the activities of assembly line workers.
- Provided feedback to team members regarding their performance and areas needing improvement.
- Trained new employees on proper use of tools, machines, and equipment used in the assembly process.
- Drafted schedules for personnel working on the assembly line and monitored adherence to them.
- Stood in for production manager when necessary.
- Conducted visual inspections and checked for product defects.
- Picked orders and prepared for shipping and receiving of incoming products.
- Maintained records and documents of daily production and dispatched goods.
- Motivated employees in achieving daily production goals and targets.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Prepared operations data to produce comprehensive reports to management.
- Conferred with management and subordinates to resolve problems or complaints.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Directed and coordinated production activities, encouraging employees to meet specifications.
Stock Room Associate
Walmart
Conway, AR
12.2020 - 08.2021
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
- Assisted customers with locating requested items within the store or stockroom area.
- Adhered to all company policies related to health and safety regulations when working in the stockroom area.
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
- Replenished inventory with focus on addressing customer needs.
- Palletized products for shipping or transfer to sales floor.
- Communicated with customers to answer questions.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Kept stockroom clean and neat for maximum productivity.
- Responded to staff requests for backroom items or additional stock.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Trained new backroom associates in inventory procedures and system use.
- Operated material handling equipment safely, such as pallet jacks and dollies.
- Maintained cleanliness and order in the backroom and loading dock areas.
- Ensured safety procedures were followed to prevent injury or damage to goods.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
Store Clerk
Bigelow Market and Deli
Bigelow, AR
02.2019 - 06.2020
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Operated cash register in accordance with company policies and procedures.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
- Assisted in training new staff members on proper cash handling procedures and use of POS system.
- Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
- Replenished supplies such as paper towels, toilet paper, napkins. as needed throughout the day.
- Organized store shelves according to product type and size.
- Kept work area clean and organized at all times.
- Ensured compliance with health and safety regulations.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
- Restocked shelves with inventory as needed.
- Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Interacted with many customers daily.
- Located items for customers and helped complete purchases by processing payments with system.
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Assisted customers in locating products and provided recommendations based on needs.
- Counted different types of merchandise to comply with inventory control tag requirements.
- Handled returns and exchanges in accordance with store policies.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Conducted inventory audits to prevent loss and theft.
- Operated and maintained store equipment, reporting any malfunctions.
- Maintained a clean and organized store environment, ensuring a pleasant shopping experience.
- Assisted in training and mentoring new staff members.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Participated in store meetings and provided input on improving store operations.
- Processed customer transactions accurately and efficiently at the cash register.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Checked personal identifications during alcohol and tobacco sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Adhered to social distancing protocols and wore mask or face shield.
- Answered phone calls to assist customers with questions and orders.
Education
GED -
Morrilton High School
Morrilton, AR08-1992
Skills
- Chemical Handling
- Floor maintenance
- Upholstery Cleaning
- Maintenance
- Window Washing
- Sanitization techniques
- Waste disposal
- Deep cleaning abilities
- Equipment safety
- Safe Chemical Handling
- Chemical storage
- Supply Management
- Housekeeping skills
- Window Cleaning
- Trash Collection
- Equipment monitoring
- Team Training
- Conflict resolution abilities
- Glass and window washing
- Daily Reporting
- Problem-solving capabilities
- Strong Work Ethic
- Surface dusting
- Polishing surfaces
Affiliations
I participate in Life Recovery Classes
References
References available upon request.
Timeline
Commercial Janitorial Cleaner
Elite Cleaning Services
05.2023 - 10.2024
Assembly Supervisor
Robinson Enterprises Inc
10.2021 - 05.2023
Stock Room Associate
Walmart
12.2020 - 08.2021
Store Clerk
Bigelow Market and Deli
02.2019 - 06.2020
GED -
Morrilton High School
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