Elizabeth East
Advance,IN
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.
Overview
16
16
years of professional experience
Work History
Residential Install Scheduler/Supervisor
Garage Doors Of Indianapolis
06.2015 - Current
- Supervising Installers, scheduling install jobs, and dispatching all installations to technicians based on ability and work load requirements
- Communicating with superintendents to write up and schedule garage doors/openers installation and warranty work for production builder account
- Checking installers in daily to verify check and cash payments made out in the field, that piece rate pay claimed was accurate, completing work orders, & approving them to be sent out for billing if not paid at time of install
- Tracking hours and creating time cards then inputting payroll hours in Quickbooks for all trainees and for 2 man teams
- Communicating with customers with day prior reminder calls, Morning of ETA/time frame information, and scheduling warranty work as needed
- Run weekly reports for accounting to ensure that all work orders completed by the install department had been approved, exported, and billed out.
Loan Submission Desk/Post Closing Department
First Signature Lending, LLC
01.2012 - 05.2015
- Received all new loan submission documents, confirmed that all written information matched what was input in computer system, organized them, and electronically archived them
- Requested supporting loan documents such as verification's of employment, loan payoff quotes, most recent pay stubs, and assets
- Once loans were closed I organized all the closing documents, electronically archived them, and sent them off to larger banking institutions to be bought
- Filed all sold loans and rotated them out of the file room on a yearly basis
- Filed all invoices for the companies owner, performed office supply inventory, and ordering when needed.
Mall Kiosk Sales Associate/Call Center
Garage Doors Of Indianapolis
04.2010 - 05.2012
- Part time while finishing high school I sold garage door accessories and wrote up service and sales calls as needed and called them into the office
- After completion of high school I worked in the call center writing up service calls, sales appointments, and dispatched then to technicians
- Filed handwritten invoices and mailed out invoices to customers.
Sandwich Artist/Cashier
Quiznos
01.2008 - 01.2010
- Made sandwiches and checked out customers
- Washed dishes and utensils
- Swept and mopped dining room, storage area, and bathrooms.
Education
High School Diploma -
Wes-Del Community Schools
Gaston, IN01.2010
Skills
- Excel Spreadsheets (6 years)
- Google Docs (4 years)
- Filing (8 years)
- Customer Service (8 years)
- Supervising (3 years)
- Dispatch (6 years)
- Administrative Assistant (2 years)
Timeline
Residential Install Scheduler/Supervisor
Garage Doors Of Indianapolis
06.2015 - Current
Loan Submission Desk/Post Closing Department
First Signature Lending, LLC
01.2012 - 05.2015
Mall Kiosk Sales Associate/Call Center
Garage Doors Of Indianapolis
04.2010 - 05.2012
Sandwich Artist/Cashier
Quiznos
01.2008 - 01.2010
High School Diploma -
Wes-Del Community Schools
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