Estrella Rubenfeld Torres
Brooklyn,NY
Summary
I'm a hard-working and passionate worker with around 3 years experience delivering customer service and administrative excellence, including clerical support and public interaction. Also holding excellent writing, analytical thinking, research and time management skills. I believe that I can succeeded in any task presented to me and with opportunity grow even more.
Overview
3
3
years of professional experience
Work History
Health Aide
Recco Home Care
12.2022 - Current
- Assisted patients with daily living activities for enhanced quality of life.
- Increased patient satisfaction with personalized attention to individual needs and preferences.
- Provided companionship and basic emotional or psychological support and engaged patient through conversation, games and other forms of entertainment.
- Helped with general housekeeping and transportation arrangements.
Cashier
Albertsons
03.2021 - 05.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Fulfillment Associate
Target
10.2020 - 02.2021
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Communicating and helping customers as well as fellow employees search for items needed.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Education
GED -
Pathways To Graduation
Brooklyn, NY2020
Skills
- Quick Learner
- Multitasking and Time Management
- Recordkeeping
- Adaptability and flexibility
- Client relationship building
- Empathy and patience
- Customer service orientation
- Conflict resolution
Timeline
Health Aide
Recco Home Care
12.2022 - Current
Cashier
Albertsons
03.2021 - 05.2022
Fulfillment Associate
Target
10.2020 - 02.2021
GED -
Pathways To Graduation
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