Sarah Joy Tomas
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
FOH Team Member
Josh Norton
04.2024 - 08.2024
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
Front Desk Associate
Misty Neese
11.2023 - 03.2024
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Daycare Teacher
Colette Tomas
11.2023 - 03.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Cafe Worker
Maddie Meyer
11.2023 - 03.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Janitor
Misty Neese
01.2023 - 03.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Fast Food Team Member
Steve Carroll
11.2021 - 07.2023
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
GED -
GED Testing Service
Skills
- Hospitality
- Efficiency
- Fluency in Tagalog
- Time Management
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
FOH Team Member
Josh Norton
04.2024 - 08.2024
Front Desk Associate
Misty Neese
11.2023 - 03.2024
Daycare Teacher
Colette Tomas
11.2023 - 03.2024
Cafe Worker
Maddie Meyer
11.2023 - 03.2024
Janitor
Misty Neese
01.2023 - 03.2024
Fast Food Team Member
Steve Carroll
11.2021 - 07.2023
GED -
GED Testing Service
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