Teresa Mahony

40 hours/week IC-0301-09

• Provides general information and researches problem area to management on moderate to complex personnel matters involving staffing and recruitment and placement actions
• Coordinates with other Human Resources professionals on the implementation and interpretation of Stafford Act policies, rules, and procedures for impact on recruitment and placement
• Establishes and maintains a cooperative working relationship with managers and the Office of Human Capital. Provides regional managers and employees with information about FEMA's personnel policies, procedures and guidance to clarify conflicting issues and to alleviate potential or existing problems/concerns
• Posts and distributes vacancy announcements, prepares Standard Form 52 Request for Personnel Action, prepares weekly personnel status reports and monthly staffing charts for Regional Management
• Provides support and guidance to agency managers relating to staffing, recruitment and placement issues
• Guides hiring managers on drafting vacancy announcements for Stafford Act positions
• Drafts and processes all personnel actions to include promotions, term extensions, and leave adjustments through an automated human resources system. Responsible for ensuring actions are timely
• Advises management on internal placement actions to include Stafford Act extensions, ladder promotions, classification of position descriptions, etc

40 hours/week

• Developed and implemented HR policies and procedures, ensuring compliance with labor laws and company regulations
• Led recruitment efforts, including candidate sourcing, and selection, resulting in a 20% increase in employee satisfaction and retention
• Managed employee relations, including conflict resolution, performance management, and disciplinary actions, fostering a positive work environment
• Facilitated training and development programs, equipping employees with essential skills and knowledge, resulting in improved productivity and performance
• Established and maintained employee performance evaluation systems that improved employee engagement and productivity by 15%.
• Managed online application system, assisting applicants on basic questions on vacancy announcements and how to apply instructions
• Utilized analytical and critical thinking skills to identify and resolve complex issues within tight deadlines.
• Led training sessions on various topics, such as leadership development, customer service excellence, and, fostering a culture of continuous learning and professional growth within the organization
• Advised hiring managers on sourcing candiates, staffing vacancies, and selection.  Guided on the full life cycle of recruiting actions
• Collaborated with hiring managers and department heads to gather relevant information for job classification purposes, such as required skills, qualifications, and job responsibilities for civilian (GS) and military (Reserve) positions.
• Worked with SalesForce Developers to implement and update new HRIS policies and procedures to optimize system functionality and data accuracy.

40 hours/week

• Reviewed submitted documentation for GI Bill educational benefits, determined educational benefits and issued certificate of eligibility (COE) to VA and service member
• Managed the performance management process, conducting regular performance reviews and implementing strategies to improve employee productivity and engagement.
• Partnered with department managers to develop and deliver training programs that enhanced employee skills and knowledge, advancing organizational goals.
• Analyzed and summarize employment trends, including employee demographics, job satisfaction, and turnover rates.  Developed clear and concise reports to communicate findings to senior leadership, highlighting areas of improvements and opportunities for growth.
• Provided exceptional customer service by responding promptly to inquiries, resolving problems, and ensuring customer satisfaction.
• Organized and led training programs to enhance the communication skills of team members, resulting in improved collaboration and efficiency.
• Conducted annual Air Force wide audits of HR processes and policies to ensure compliance with federal laws, policies, and regulations.

40 hours/week

GS-0201-08

• Assisted HR manager in screening resumes for adjudication of Veterans' preference and eligibility.
• Coordinated summer hiring program hires serving as the point of contact for 10 regions, assisting each region with recruiting, hiring, and onboarding.
• Processed biweekly time and attendance for 14 employees including submission reminders, leave request/authorization verification, employee/supervisor signatures, transmission and correction actions as needed per prescribed by standard operation procedure.

20 hours/week

• Assisted HR manager with the recruitment and hiring process by posting job openings, screening resumes, and conducting initial interviews.
• Supported HR team by performing administrative tasks, such as maintaining employee records, scheduling appointments, and handling correspondence.
• Maintained accurate and up-to-date employee databases and files, ensuring compliance with confidentiality policies.