Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Neu

Carmel,IN

Summary

Successful Account Manager with experience building customer relationships to achieve significant growth using proven sales strategies. Proficient in product promotion and solution approaches to boost long-term revenue generation.

Overview

7
7
years of professional experience

Work History

Account Manager - B2B Business Development

Snap-on Industrial
09.2022 - Current

Tasked with building up a brand new territory in the Central Indiana Area. I had an existing book of $320,000 with the goal to reach $650,000 over my first 3 years. I exceeded that number in my first full year, growing my book $380,000 in 15 months to a total of $700,000. I work with some of the largest automotive manufacturers in the state. I am responsible for getting floor workers and supervisors excited about our product, then navigating the plant to get to the decision makers, and ultimately selling them on our product. I also work with some of the largest military and defense manufacturers in the state and do the same things there. In between the manufacturing world, I am tasked with selling to school automotive programs, aviation programs, students, municipalities, government entities, and smaller manufacturers.

  • Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
  • Secured new business opportunities through networking and relationship-building activities.
  • Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
  • Championed company values both internally and externally, serving as a positive ambassador for the organization.
  • Managed a diverse portfolio of clients, ensuring timely communication and effective project management.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Provided exceptional customer service, consistently exceeding client expectations and fostering loyalty.

Account Specialist

Fastenal
07.2021 - 09.2022
  • Manage my own book of 14 accounts, doing $600,000 in sales annually
  • Proposed additional service, solution options, and product to clients to capitalize on upsell opportunities
  • Have shown growth at numerous accounts by building and maintaining relationships while driving product
  • Proposed contractual agreements on the services we offer
  • Documented customer habits and product preferences to suggest one of our solutions in order to drive sales
  • Built and restored relationships with customers to promote long term business growth
  • Met existing customers to review current services and expand sales opportunities
  • Exceptional computer skills in various areas
  • Inventory Management.

Sales Associate

Fastenal
03.2020 - 06.2021
  • Engaged with customers to effectively build lasting relationships
  • Increased sales by offering advice on purchases and promoting additional products
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands
  • Managed day to day for smaller accounts at branch to get acclimated to being in front of customers.

Guest Service Representative

Tide Dry Cleaners
01.2020 - 03.2020
  • Collaborated with team members to handle guest requirements from check-in through check-out
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Sales Associate

Fastenal
09.2018 - 10.2019
  • Engaged with customers to effectively build lasting relationships
  • Increased sales by offering advice on purchases and promoting additional products
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands
  • Managed day to day for smaller accounts at branch to get acclimated to being in front of customers.

Stand Manager

Grand Park Sports Campus
04.2018 - 09.2018
  • Managed a small group of employees at various concession stands
  • Kept a clean area of operation to maximize efficiency
  • Recorded inventory on the product we offer
  • Kept record of sales daily.

Eccomerce Grocery Clerk

Kroger
01.2017 - 10.2017
  • Retrieved items for customers and verified prices
  • Picked product for customers and delivered curbside
  • Recorded the cash till at the end of the shift daily
  • Pleasing the customer through outstanding service and knowledge.

Education

No Degree - Business Management

Westfield High School
Westfield, IN

Core 40 Diploma -

Ivy Tech Community College of Indiana
Indianapolis, IN

Core 40 Diploma -

Online Connections Academy
Westfield, IN

Skills

  • Account Management
  • Revenue Growth
  • Industrial Knowledge
  • Sales Experience
  • Cold Calling
  • Large Projects
  • Navigating Hierarchy in Corporations
  • Negotiating
  • B2B & B2C Sales
  • Product Promotion
  • Building Customer Loyalty
  • Computer Proficiency and Microsoft Office
  • Onsite Product Demonstrations
  • Building Territories
  • Relationship Management
  • Product and service knowledge
  • Strategic account development
  • Customer Service
  • Time Management
  • Goal Setting and Achievement
  • Sales Presentations
  • Appointment Scheduling
  • Analytical problem solver
  • CRM proficiency
  • Verbal and written communication

Timeline

Account Manager - B2B Business Development

Snap-on Industrial
09.2022 - Current

Account Specialist

Fastenal
07.2021 - 09.2022

Sales Associate

Fastenal
03.2020 - 06.2021

Guest Service Representative

Tide Dry Cleaners
01.2020 - 03.2020

Sales Associate

Fastenal
09.2018 - 10.2019

Stand Manager

Grand Park Sports Campus
04.2018 - 09.2018

Eccomerce Grocery Clerk

Kroger
01.2017 - 10.2017

No Degree - Business Management

Westfield High School

Core 40 Diploma -

Ivy Tech Community College of Indiana

Core 40 Diploma -

Online Connections Academy
John Neu