Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Human Resources Manager
BERRY GLOBAL
SARASOTA, FL
01.2016 - Current
Implemented performance reviews and motivational strategies to elevate HR team results.
Motivated employees through special events and incentive programs.
Processed employee claims involving performance issues and harassment.
Devised hiring and recruitment policies for 150-employee company.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 150 new employees.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Human Resources Manager
NEW-INDY CONTAINERBOARD, LLC
Hartford City, IN
06.2013 - 12.2015
Maintained human resources regulatory compliance with local, state and federal laws.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Accurately prepared weekly payroll and tracking data.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Discovered and resolved complex employee issues that affected management and business decisions.
Instructed senior leaders on appropriate employee corrective steps.
Facilitated communication and coordination between employees and management to keep parties informed.
Retained 100% protocol on management tools and procedural accuracy.
Corporate Human Resources Customer Specialist
NATIONAL CITY BANK/PNC
Cleveland, Ohio
06.2005 - 06.2008
Advocated for staff members and counsel supervisors to identify and resolve conflicts.
Provided troubleshooting and technical assistance in use of PeopleAdmin system.
Delivered consultative services and recruited qualified and diversified candidates for employment.
Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
On-Site HR/Staffing Coordinator
FIRST CALL STAFFING/KEIHIN
Muncie, IN
01.2010 - 06.2013
Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
Conducted [Number] recruiting events to grow passive talent pipeline to prepare for future hiring needs.
Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
Recruited talented, diverse and qualified candidates for employment.
Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
Completed human resource operational requirements by scheduling and assigning employees.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Conducted candidate interviews and performed background checks and verification.
Human Resource Manager
LOWES HOME CENTER
Muncie, Indiana
05.2001 - 05.2005
Processed employee claims involving performance issues and harassment.
Implemented performance reviews and motivational strategies to elevate HR team results.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
Maintained human resources regulatory compliance with local, state and federal laws.
Used technologically relevant digital systems to manage payroll and benefits programs.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Organized and led staff orientation programs and training to promote collaboration.
Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
Education
Bachelor of Arts -
BALL STATE UNIVERSITY
Skills
Organizational Developmentundefined
Affiliations
Society of Human Resource Management 2016
Certification
SHRM-CP - SHRM Certified Professional 2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s not what happens to you, but how you reach to it that matters.