Talyah Holder
Summary
Versatile and hardworking professional with years of experience caring for diverse conditions. Committed to leveraging knowledge of industry equipment and technology to support diagnosis and treatment.
Overview
6
6
years of professional experience
Work History
Saint Michaels Medical Center
Patient Care Tech
06.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
Clinical Assistant
Anthony M Ricciardi MD
08.2021 - 05.2023
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Maintained up-to-date patient records with medical histories and test results.
- Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
Supervisor
Domino's Pizza
10.2018 - 11.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06.2017
Skills
- Patient Care Coordination
- Documentation accuracy
- Appointment Scheduling
- Team Leadership
- Money Handling
- Patient check-in
- Multitasking and Organization
- Team Collaboration
- Customer Service
- Patient Education
- Flexible Schedule
- Phone and Email Etiquette
- Medical Terminology
- Information Collection
- Office Management
- Staff Leadership
- CPR Certified
- Medical Records Verification
- Medical Charting
- Patient Health Information Access
- Basic Life Support for Health Care Providers (BLS)
- Epic Systems
Timeline
Saint Michaels Medical Center
Patient Care Tech
06.2023 - Current
Clinical Assistant
Anthony M Ricciardi MD
08.2021 - 05.2023
Supervisor
Domino's Pizza
10.2018 - 11.2021
High School Diploma -
East Orange Campus High School
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