Gene Guevara
Hanover,MD
Summary
Achieved high leasing performance by streamlining tenant relations and property operations. Delivered exceptional resident experiences through proactive communication and efficient management of leasing processes. Enhanced community engagement by effectively guiding prospects through tours and applications.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Security professionals
Allied Universal (Perdue)
Marietta, PA
05.2019
- Responsible as a Supervisor to obtain Facility in order.
- Trained Supervisors to establish good work environment through my experience as an Officer.
- Security Protection and Protecting client’s facility, employees, and contractors.
- Patrolling premise and perimeter regularly to maintain order, establish presence and observation.
Security Professional
Allied Universal Security (UGI Head Quarters)
Denver, PA
07.2018
- Responsible for Security Protection and Protecting client’s facility, employees, and contractors.
- Patrolling premise and perimeter regularly to maintain order, establish presence and observation.
- Responsible for Command Center surveillance.
- Utilizing surveillance equipment (C-Cure) to identify suspicious activity, identifying irregularities within facility and grounds monitoring and authorizing entrances and property.
- Trained employees and Supervisor to maintain Facilities in Order as a Professional security Officer.
Leasing Agent
INTER SOLUTIONS
10.2025 - Current
- I have worked in 4 properties around maryland and dc area. Woodner, Jefferson, Brookfield, and Kettler.
- Assisted with property tours and answered prospective tenant questions to support leasing goals.
- Managed lead follow-up through email, phone, and CRM systems to increase engagement.
- Collected and reviewed rental applications for accuracy before manager approval.
- Helped coordinate maintenance work orders and followed up with residents to ensure satisfaction.
- Maintained organized records, files, and leasing documentation.
- Dynamic and customer-focused Leasing Agent with 5 years of experience supporting residential communities through effective leasing, tenant relations, and property operations.
- Skilled in guiding prospects through leasing processes, conducting tours, handling applications, and ensuring positive resident experiences.
- Known for strong communication, problem-solving abilities, and consistent leasing performance in fast-paced environments.
- Knock, Leasing & Sales, Property Tours & Presentations, Tenant Relations & Retention, Rental Applications & Screening, Fair Housing Compliance, CRM & Property Management Software, Yardi, etc.
- Conflict Resolution, Marketing & Lead Generation, relationships by addressing questions, maintenance requests, and concerns promptly.
- I Contribute to property marketing such as posting listings, updating availability, and coordinating events.
Enforcement Operator
RedFlex
Harrisburg, PA
08.2020 - Current
- Responsible as Enforcement Operator for the State of Pennsylvania and Penn Dot.
- Enforcing Traffic Violators speeding on Highways and through construction onsites.
Soccer Coach
Elizabethtown High School
Elizabethtown, PA
08.2018 - Current
- Responsible for organizing drills, passing plays, and teaching new fundamentals of soccer and Leadership.
- Organized paperwork and managed information regarding students’ grades and performance in school.
- Provided motivation and support to students, parents, and peers.
Security Enforcement
INA Security
05.2020 - 10.2024
- Responsible as a Security Enforcement to protect and obtain the Facility as well maintaining Customers in order.
- Ensuring Clients needs and Protection. Utilizing observation and establishing presence.
- Giant Stores pa, Hershey Hotel PA, plant parent hood philadelphia PA, Traffic control, Rescue mission pa.
- Vip celebrities concerts, Hershey Stadium, Giants center, and other major facilities.
- Executive Protection Agent Responsibilities To protect Workers and watch for any suspicious activity from causing any Danger among them.
- Utilizing Training as an executive Protection Specialist.
- Management and Train Other Officers in the field.
Security Enforcement
Invictus Security
02.2020 - 09.2023
- Responsible as a Security Enforcement to protect and obtain the Facility as well maintaining Customers in order.
- Ensuring Clients needs and Protection. Utilizing observation and establishing presence.
- Rock Hotel lilitz PA, Cork Factory Hotel PA, Firehouse Pa, Wilmington DE, 4th of July long park pa, Giants center, and other major facilities.
- Executive Protection Agent Responsibilities To protect Workers and watch for any suspicious activity from causing any Danger among them.
- Utilizing Training as an executive Protection Specialist.
Security Officer
Security Officer certified Research/york Pa, Imperial Security/Fed Ex
10.2020 - 01.2022
- Responsible as a Security Officer to obtain Facility in order for a special Project.
- To establish a good work environment through my experience as an Officer.
- Security Protection and Protecting client’s facility, employees, and contractors.
- Patrolling premise and perimeter regularly to maintain order, establish presence and observations.
- Utilizing surveillance cameras, Xray security scanner, Metal Detectors and Covid 19 Temperature checks.
Supervisor Security Officer
Allied Universal(Anvil International)
Columbia, PA
02.2020 - 06.2020
- Responsible as Supervisor to Observe and maintain Facility in order.
- Maintain presence and awareness throughout the establishment.
- Making sure employees, Contractors and Officers follow regulation procedures.
- Security protection in the time of crisis. covid 19. PPE and Safety regulations.
- Utilizing surveillance cameras every day. Patrolling premises and perimeter regularly to maintain order.
Security Professional
Allied Universal (Salon Centric & Loreal)
Manchester, PA
07.2019 - 02.2020
- Responsible as Security Officer/Supervisor to Observe and to obtain Facility in order.
- Trained Employees as well Supervisor on their Duties.
- Maintain excellent communication with client and workers.
- Making sure Employees, Contractors, visitors follow regulation Procedures.
Security Professional
Allied Universal Security (Chocolate World and Reese’s Factory)
Hershey, PA
07.2018 - 10.2018
- Responsible for protecting and observing client’s facilities utilizing C-cure, monitoring foot track, hard traffic of patrons, directed patron vehicle traffic, customer service and reporting daily activities or irregularities in equipment and property damage.
- Vigilant protector to high profile individuals from life threatening emergencies.
- Performed surveillance duties for internal/external building structure/grounds.
- Accepted and monitored arrival/departures of external vehicles to gain entrance and distribute goods to facility.
Manager/Lead Cook
Antonella’s Italian restaurant
Scranton, PA
02.2006 - 09.2016
- Responsible for Preparing food on daily basis, assisting in daily Employment operations of business.
- Opening /closing preparation of restaurant, Recruiting, Training and managing Staff.
- Agreeing and managing budgets. Planning menus.
- Ensuring Compliance with Licensing, hygiene and health and safety legislation /guidelines.
- Promoting and marketing the business.
- Overseeing stock levels, ordering supplies, setting targets, assessing and improving profitability, Problem solving, taking reservations, and Greeting and Customer service.
Soccer Coach
Eastern York High School
York, PA
08.2007 - 11.2009
Coordinator Supervisor/HR Recruiter
One Source Staffing/Cinram
Olyphant, PA
09.2006 - 05.2008
- Responsible for performing customer service and satisfaction tasks for clients and organizing employment orientation of newly hired employees.
- Performed payroll preparation, filed paperwork, and recorded time/attendance.
- Also responsible for creating name badges via (DSX).
- Frequently utilized Microsoft applications: Word, Excel, Power Point.
- Also familiar with: Nova Time, Data Entry, and Internet Explorer.
Soccer Coach
Bishop Hannan High School
Scranton, PA
08.2006 - 11.2006
Education
Associate of Science - EMT School
Hacc York Hospital PA
York, PA02.2019
Executive Security International (ESI) -
Executive Protection Program Training Academy
11.2018
Associates Degree - Criminal Justice
Orange County Community College
01.1998
Regents Diploma -
Newburgh Free Academy
01.1994
Skills
Executive Protection (EP)
Principals of Protection
Protective Details Operations
Estate Security
Client Management
Human Behavior & Dangerousness
Fundamentals of Defense Shooting
Surveillance & Counter Surveillance
Threat Assessment
Bomb Search & Identification
First Responder Medicine
Defensive Shooting Tactics
Corporate Security
Collecting Intelligence Information
Customer Service
Home Security Systems
Driver
Detail Leader
Assistant Detail Leader
Advance
Follow driver
Mobile Agent
Covert
Monitoring surveillance equipment
Preventing losses and damages
Coordinating information security compliance activities
Implementing security policies and procedures
Information security risk analysis
Good judgement
Problem-solving skills
Physically controlling violent or unruly individuals
Coordinating and implementing disaster recovery programs
Managing security incident responses
Conducting armed stationary patrols
Conducting foot patrols
Conducting vehicle patrols
Initiating and monitoring informal investigations
Xray security scanner
Metal Detectors
CPR with AED
Concussion Wise
Cardiac Wise
Basic Life Support (BLS)
Standard First Aid
Bloodborne Pathogens Certification
Computer technology
Leasing Agent consultant
Crm and knock
Verbal communication
Active listening
Written communication
Negotiations
Conflict Resolution
Salesmanship
Property presentation
Lead Generation
Upselling skills
Crm software proficiency
Data entry & documentation
Professional appearance and demeanor
Self-motivation and goal orientation
Reliability and accountability
Positive attitude under pressure
Lease terms & regulations: Knowing state and local rental laws
Certification
- CPR with AED for children & adults, 09/01/19 to 09/01/21
- Sports Safety International- Concussion Wise & Cardiac Wise, 08/01/21
- Basic Life Support (BLS) Provider, 07/01/20 to 07/01/22
- Standard First Aid, 07/01/20 to 07/01/22
- Bloodborne Pathogens Certification, 07/01/20 to 07/01/21
- B.O.C.E.S- certificate in small business, 2005
- Computer technology certificate, 1998
Languages
English
Spanish
Italian
Timeline
Leasing Agent
INTER SOLUTIONS
10.2025 - Current
Security Officer
Security Officer certified Research/york Pa, Imperial Security/Fed Ex
10.2020 - 01.2022
Enforcement Operator
RedFlex
08.2020 - Current
Security Enforcement
INA Security
05.2020 - 10.2024
Security Enforcement
Invictus Security
02.2020 - 09.2023
Supervisor Security Officer
Allied Universal(Anvil International)
02.2020 - 06.2020
Security Professional
Allied Universal (Salon Centric & Loreal)
07.2019 - 02.2020
Security professionals
Allied Universal (Perdue)
05.2019
Soccer Coach
Elizabethtown High School
08.2018 - Current
Security Professional
Allied Universal Security (UGI Head Quarters)
07.2018
Security Professional
Allied Universal Security (Chocolate World and Reese’s Factory)
07.2018 - 10.2018
Soccer Coach
Eastern York High School
08.2007 - 11.2009
Coordinator Supervisor/HR Recruiter
One Source Staffing/Cinram
09.2006 - 05.2008
Soccer Coach
Bishop Hannan High School
08.2006 - 11.2006
Manager/Lead Cook
Antonella’s Italian restaurant
02.2006 - 09.2016
Executive Security International (ESI) -
Executive Protection Program Training Academy
Regents Diploma -
Newburgh Free Academy
Associate of Science - EMT School
Hacc York Hospital PA
Associates Degree - Criminal Justice
Orange County Community College