Compassionate Case Manager who is a hard worker and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
13
13
years of professional experience
Work History
FSET Case Manager
Community Advocates
01.2023 - Current
Provide support to ensure stability in employment and ongoing retention activities for employed participants.
Develop working relationships with participants and monitor engagement and progress through mutual planning and case management
Document case progression by entering case notes upon each contact rather it's in-person or via phone.
Monthly contact with participants
create a 90day case plan with the participant based on their barriers also meet with the participant once a month to reflect on goals
Child Care Subsidy Specialist
Department Of Children & Families
07.2010 - 11.2018
Received request for new and modified childcare authorizations over the phone and in-person.
Educated parents on the childcare process for maintaining eligibility as well as maintaining the authorization.
Entered case notes for completeness during/after each appointment.
Reviewed eligibility determination to complete the enrollment process for Wisconsin Shares.
Victim Services Coordinator at Community Advocates for Family & Youth (CAFY)Victim Services Coordinator at Community Advocates for Family & Youth (CAFY)
Prevention Coalition Coordinator at Community Advocates Public Policy InstituePrevention Coalition Coordinator at Community Advocates Public Policy Institue