Summary
Overview
Work History
Education
Skills
Camping, hiking, biking, dancing, yoga, reading, gardening, games, travel, kayak, snorkel, write
Additional Information
Referrances
Timeline
Generic

Joie Frederici

5310 Berry Creek Cir. Raleigh,NC 27613

Summary

I am a diligent hard working package handler. I have to be efficient in my job and fast. I also have great customer service skills from the last 10 years of being in the retail industry. I am friendly and I am able to communicate well with guests. I have a lot of unique training from different jobs that have honed my customer service skills. Reliable and safety-conscious employee that works well with others.

Overview

12
12
years of professional experience

Work History

Package Handler

UPS Customer Center
11.2022 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.

Cashier

Marshalls
07.2019 - 01.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Server

Golden Corral Buffet And Grill
03.2018 - 04.2019
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Sales Associate

Ross Dress For Less
01.2014 - 03.2015
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Barista

Starbucks
08.2012 - 01.2013
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Education

No Degree - Massage Therapy

Gwinnett College
Raleigh, NC
05.2024

High School Diploma -

Mary E. Phillips
Raleigh, United States
06.2023

No Degree - Science Education

Wake Technical Community College
Raleigh, NC
08.2014

Skills

  • Warehouse Safety
  • Outgoing Personality
  • Reliable and punctual
  • Problem-solving skills
  • Cash Handling
  • Customer Service
  • Time management skills
  • Inventory Management
  • Team Player

Camping, hiking, biking, dancing, yoga, reading, gardening, games, travel, kayak, snorkel, write

I enjoy many outdoor activities with my family. Several times a year 100's of us take over a campground to hike, kayak, bike, snorkel, and just enjoy each others company. I enjoy yoga, reading, gardening, dancing and writing in my spare time. We enjoy gaming at home as well as on our trips around the campfire.

Additional Information

Scott Myers, co-worker (919) 368-5753

Mike Stephney, friend (919) 609-3997

Referrances

Robin Jenkins, Manager at Starbucks (919) 986-2101

Scott Myers, Co-worker from Ross (919) 368-5753

Mike Stephney, Friend UPS (919) 609-3997

Timeline

Package Handler

UPS Customer Center
11.2022 - Current

Cashier

Marshalls
07.2019 - 01.2020

Server

Golden Corral Buffet And Grill
03.2018 - 04.2019

Sales Associate

Ross Dress For Less
01.2014 - 03.2015

Barista

Starbucks
08.2012 - 01.2013

No Degree - Massage Therapy

Gwinnett College

High School Diploma -

Mary E. Phillips

No Degree - Science Education

Wake Technical Community College

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Joie Frederici