Summary
Overview
Work History
Education
Skills
Timeline
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Malu Santana

Kissimmee,FL

Summary

Focused a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Effective at working in fast-paced environments. Upbeat and friendly worker with a good attitude and willingness to take on any task.

Overview

2
2
years of professional experience

Work History

Stocker

Aldi
02.2023 - 08.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Team Member

Career Source Summer Youth Internship
06.2022 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Cashier

Pollo Tropical
09.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Associate of Arts - Computer Science

Valencia College
Kissimmee, FL
05.2026

Skills

  • Product Restocking
  • Truck Unloading
  • Optimize Storage
  • Complex Problem-Solving
  • Verbal and Written Communication
  • Active Listening

Timeline

Stocker

Aldi
02.2023 - 08.2023

Team Member

Career Source Summer Youth Internship
06.2022 - 07.2022

Cashier

Pollo Tropical
09.2021 - 06.2022

Associate of Arts - Computer Science

Valencia College

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Malu Santana