Results-driven planning and operations management professional with exceptional communication, problem solving and leadership skills.
Overview
6
6
years of professional experience
Work History
Production Assistant
HF Golf & Promo
Jacksonville, FL
06.2021 - Current
Stayed alert, active and ready to respond to any request at any time using variety of available resources.
Communicated with other crew members via walkie talkies to coordinated production activities.
Supported current production needs by moving items between equipment, conveyors and staging areas.
Completed wide range of tasks in diverse filming areas to support operations.
Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Reviewed activities for production team to complete tasks on time.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Maintained maximum organization and productivity by properly sorting project components on work .
Isolated and prepared equipment for corrective and scheduled maintenance procedures.
Requisitioned materials to restock inventory and obtain goods for production.
Wrote scripts and shot sheets and edited content for projects.
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Input data in to create updated status reports for quick reference of project progress and deadlines.
Create updated status reports for quick reference of project progress and deadlines
Event Staff Member
Destination Planning
Jacksonville, FL
07.2018 - 06.2021
Provided exceptional customer service to all guests and escalated concerns where needed.
Set up event facilities and equipment, cleaned areas and organized supplies.
Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
Provided general cleaning of venue spaces before, during and after events.
Worked in linen department, accomplishing all assigned tasks with efficiency and accuracy.
Talked to coworkers using electronic devices such as computers and radios.
Welcomed guests and directed each person to desired party, room or activity.
Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.
Service Manager
California Info Place
Jacksonville, FL
04.2011 - 09.2013
Met with customers to discuss service needs and offer available solutions.
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Met with customers to discuss service needs and develop effective and practical solutions.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Guided techs on automotive repair, tool usage and equipment operation.
Set and administered department budgets for expenditures, materials and labor.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Hired and trained new employee workers to improve efficiency of department and cultivate productive work atmosphere.
Managed efficient teams of up to 6 employees.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Organized ongoing maintenance schedules to boost system performance.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Reviewed and studied blueprints to double-check installation and implementation project requirements.
Education
No Degree - Notary Education Program
Florida Notary Associated
Fl
04.2021
Some College (No Degree) - Medicine (Pre-Medicine)
Universidad De Guayaquil Ecuador
Guayaquil Ecuador
High School Diploma -
Integral Sudamericano
Guayaquil Ecuador
12.1996
Skills
Show Planning Support
Set Construction
Media Communications
Managing Extras
Product Availability
Program Planning
Routine Inspections
Languages
Spanish
Native or Bilingual
Timeline
Production Assistant
HF Golf & Promo
06.2021 - Current
Event Staff Member
Destination Planning
07.2018 - 06.2021
Service Manager
California Info Place
04.2011 - 09.2013
No Degree - Notary Education Program
Florida Notary Associated
Some College (No Degree) - Medicine (Pre-Medicine)
Universidad De Guayaquil Ecuador
High School Diploma -
Integral Sudamericano
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