LONNIE P Lowe
Lexington,SC
Summary
A high-energy Manager is successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Results-focused management professional offering 10 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Alert Senior Team Leader with an advanced understanding. Over [10] years of experience in industry leveraged to hone business acumen, team building, and communication skills. Strategic and resourceful professional with outstanding customer service and employee training abilities. Organized Team Leader builds positive rapport, inspires trust, and guides teams toward the achievement of organizational goals. The strong facilitator is adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
14
14
years of professional experience
Work History
Sr. Team Leader
Husqvarna
West Columbia, SC
05.2014 - 06.2019
- Trained new operators and implemented a new division operator training program to improve retention rates and increase production. Coordinated ongoing maintenance and housekeeping of the plant. Developed and implemented data-based solutions promptly. Maintained and enforced a safe and clean working environment at all times. Supervised production schedules, production quality, and on-time delivery
- Server
- Set clear team goals and delegated tasks and set deadlines.
- Discovered training needs and provided coaching.
- Conducted team member meetings and updated members on best practices and continuing expectations.
Waiter
Wild Wings Cafe
Harrisburg, SC
04.2014 - 10.2015
- Accepted payment from customer Managed food and produce receiving process with 100% accuracy. Cleaned bars, work areas, and tables. Apportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Inspected dining and serving areas to ensure cleanliness and proper setup. Cleaned up spilled food, drink, and broken dishes, and removed empty bottles and trash.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Waiter-Bartender
Red Lobster
Cayce, SC
05.2011 - 09.2013
- Accepted payment from customers and made the change as necessary. Assisted co-workers. Attempted to limit problems and liability related to customers' excessive drinkingCleaned and maintained the beverage area, display cases, equipment, and order transaction area cleaned up spilled food, drink, and broken dishes, and removed empty bottles and Trish greeted guests and sat them at tables or in waiting areas.
- Kept barring presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for an incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kitchen Manger
Brady's Bar N
Bay City, MI
08.2006 - 03.2011
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food costs and budget.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Education
High School Diploma -
Pershing High School
Detroit, MI06.1990
Skills
- Business Development
- Delegation
- Staff education and training
- Daily workflow improvement
- Performance improvement
- Strategic planning
Accomplishments
- NSC First Aid certified
- B.NSC CPR/AED certified
Timeline
Sr. Team Leader
Husqvarna
05.2014 - 06.2019
Waiter
Wild Wings Cafe
04.2014 - 10.2015
Waiter-Bartender
Red Lobster
05.2011 - 09.2013
Kitchen Manger
Brady's Bar N
08.2006 - 03.2011
High School Diploma -
Pershing High School