Sara Swiat
Brookeville
Overview
9
9
years of professional experience
Work History
Maintenance Contract Coordinator
Boyland Electric Inc
09.2022 - Current
- Exercise close supervision over and scheduling maintenance technicians
- Answer and dispatch phone calls as appropriate
- Orchestrated the administration of 2,500 maintenance contracts, ensuring timely renewals and payments processing; implemented streamlined processes that reduced late payments by 30% and improved overall contract fulfillment efficiency
- Basic office tasks
- Managing marketing materials
- Assisting with customer resolutions
Supervisor
Chick-fil-A
07.2021 - 07.2022
- Offered immediate and polite responses to all guests needs
- Assigned tasks in order to keep the restaurant operating smoothly
- Maintained compliance with company policies, objectives, and communication goals.
- Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day
- Achieved results by working with staff to meet established targets.
- Balance the cash registers and calculate the deposit to prepare for the bank to retrieve
- Maintained and analyzed daily activity log
- Audited registers throughout the day to establish a system of accountability
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Trainer/ Lead Trainer
Chic-Fil-A
10.2020 - 10.2021
- Coaching, teaching and training new team members on company policies and procedures and creating a positive work environment
- Evaluate performance of new team members
- Improved employee performance by designing and implementing effective training programs.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Team Member
Chick-Fil-A
10.2019 - 10.2020
- Enter order accurately in POS and clarify order details
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
Playback Operator
TV Production – Sherwood High School
08.2015 - 06.2020
- Trained others in operational areas
- Supported the editing process for seamless episode delivery by organizing footage and maintaining an updated media library
- Basic knowledge of editing techniques on instant replay
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
- Managed and ensure replay and video playback elements are implemented and executed in accordance with the script
Intern
Olney Theatre Centre
08.2019 - 01.2020
- Assisted in the development of marketing materials
- Mastered office tasks through organizing and maintaining operational documents
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Dog Daycare Attendant
Rivermist Pet Lodge
06.2019 - 08.2019
- Developed new ways to keep dogs engages in enrichment activities
- Maintained logs, multitasked, and collaborated with colleagues
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
Education
Sherwood High School
Sandy Spring, MarylandSkills
- Deadline Management
- Proficient in Excel
- Verbal and written communication
- Office Administration
Timeline
Maintenance Contract Coordinator
Boyland Electric Inc
09.2022 - Current
Supervisor
Chick-fil-A
07.2021 - 07.2022
Trainer/ Lead Trainer
Chic-Fil-A
10.2020 - 10.2021
Team Member
Chick-Fil-A
10.2019 - 10.2020
Intern
Olney Theatre Centre
08.2019 - 01.2020
Dog Daycare Attendant
Rivermist Pet Lodge
06.2019 - 08.2019
Playback Operator
TV Production – Sherwood High School
08.2015 - 06.2020
Sherwood High School
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