April McCarthy
Spokane,WA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Accounting Specialist
Northwest Trends Of Spokane
06.2024 - 10.2025
- Managed accounts payable/receivable
- Processed credit memos and refunds
- Reconciled multiple bank accounts
- Kept track of un-costed inventory
- Reconciled multiple credit cards and kept track of receipts
- Input financial data and produced reports using Quickbooks
- Calculated monthly commission for sales reps
- Input sub-contractor invoices and ensured all licenses and insurance were up to date
- Kept track of resale certificates and 1099's
- Assist Controller with lien waivers
- Proficient in Excel
- Customer service and phone amsweinanswering
Office Administrator
The Brothers That Just Do Gutters
07.2023 - Current
- Accounts Payable/Receivable
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Knowledge with QuickBooks Online:
- Reconcile Accounts
- Invoicing
- Refunds
- Sales tax
- Entering & categorizing receipts & transactions
- Creating P.O.'s & ordering all material
- Filing state monthly & quarterly taxes & unemployment insurance
- Warehouse management
- Proficient in Excel
- Tracking P&L, balance sheet & KPI's
- Scheduling customers for estimates & jobs
- Knowledge with filing for prevailing wage jobs
- Filling in Schedule of Values
- Coordinate with multiple contractors at once
Licensed Medical Aesthetician
South Bay Med Spa
10.2015 - 04.2023
- Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
- Successfully treated a diverse range of skin conditions, including acne, rosacea, and hyperpigmentation, through targeted therapies and treatments.
- Improved skin health and appearance for clients with various skin concerns through customized facials and peels.
- Maintained a clean, hygienic, and safe environment for clients by adhering to strict sanitation guidelines and protocols.
- Managed inventory effectively, reducing waste while ensuring adequate stock levels were maintained at all times.
- Educated clients on proper skincare routines, leading to improved long-term results and overall wellbeing.
- Fostered strong relationships with product vendors, ensuring access to the latest industry advancements and trends for clients.
- Conducted educational seminars on skincare topics, empowering clients to make informed decisions about their personal care routines.
- Increased client retention rate by consistently delivering exceptional customer service and follow-up care.
- Mentored junior aestheticians in best practices and technique application, resulting in improved team performance overall.
- Streamlined appointment scheduling process, resulting in increased efficiency and higher booking rates.
Accounts Receivable Manager
Precision Filter Products
Redondo Beach, CA
2012.02 - 2015.08
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Education
No Degree -
Bakersfield College
Bakersfield, CAAesthetician License - Aesthetics
Federico Career Colleges of Bakersfield, Inc.
Bakersfield, CA05.2002
Skills
- Office Administration
- Bookkeeping
- Customer Relationship Management (CRM)
- Supply Inventory
- Billing oversight
- Project Management
- Professional and Courteous
- Time Management
Timeline
Accounting Specialist
Northwest Trends Of Spokane
06.2024 - 10.2025
Office Administrator
The Brothers That Just Do Gutters
07.2023 - Current
Licensed Medical Aesthetician
South Bay Med Spa
10.2015 - 04.2023
Accounts Receivable Manager
Precision Filter Products
2012.02 - 2015.08
No Degree -
Bakersfield College
Aesthetician License - Aesthetics
Federico Career Colleges of Bakersfield, Inc.