Mimi Santhala Mounsena
Irvine,CA
Summary
Dedicated and compassionate individual with a strong commitment to providing care and support to others. Experienced in managing responsibilities, multitasking, and problem solving, now eager to leverage these skills in a new career. Passionate about learning and driven to succeed to make a meaningful impact. Known for strong communication, organization abilities, and a deep sense of empathy.
Overview
16
16
years of professional experience
Work History
Licensed Nail Technician
Venetian Nails and Spa
01.2017 - 07.2022
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Communicated effectively with management concerning important customer issues.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Trained Medical Assistant
Tennessee Healthcare Partners LLC
05.2011 - 03.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
Server
Tokyo Japanese Steakhouse
11.2008 - 12.2011
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Dining Room Manager
Bar-B-Cutie
08.2007 - 01.2011
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Implemented training program for front of house staff to maintain high standards of customer service.
- Led planning, set up and takedown for special events.
- Oversaw food preparation and monitored safety protocols.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Cashier
Arby's
08.2006 - 08.2007
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
No Degree -
Georgia State University
Atlanta, GANo Degree -
Motlow State Community College
Smyrna, TNBachelor of Science - Psychology With A Minor in Sociology
Lipscomb University
Nashville, TN12-2015
Timeline
Licensed Nail Technician
Venetian Nails and Spa
01.2017 - 07.2022
Trained Medical Assistant
Tennessee Healthcare Partners LLC
05.2011 - 03.2013
Server
Tokyo Japanese Steakhouse
11.2008 - 12.2011
Dining Room Manager
Bar-B-Cutie
08.2007 - 01.2011
Cashier
Arby's
08.2006 - 08.2007
No Degree -
Georgia State University
No Degree -
Motlow State Community College
Bachelor of Science - Psychology With A Minor in Sociology
Lipscomb University
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