YALETZA L. MORALES
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
35
35
years of professional experience
Work History
Administrative Assistant / General Counsel and Public
Broward College
07.2023 - Current
- Policy & Government Affairs
- Review Board meeting minutes and add to Minute Trak for public records
- Review reported contracts, memos and addendums to make sure deadlines are met and terms and conditions are delineated
- Prepare for monthly meetings
- Review excel reports as needed
- Provide customer service to constituents, faculty and students.
Account Trainer
Default Law Group
10.2022 - 07.2023
- Regulatory Compliance Training)
- Conducting orientation programs and arranging on- the -job training for new hires
- Communicating with management and team members to ensure all needs are met
- Resolving any specific problems and tailoring training programs as necessary
- Administer tests after the completion of training (via Litmos)
- Prepare Management training material as requested by clients (Regulatory Training)
- Maintain, update and coordinate employee information in Litmos database.
Senior Administrative Assistant
NJLPS, Rights, DCR
03.2020 - 10.2021
- Provide support to the Director, Division on Civil Rights and aid Executive team members at DCR
- Type letters, memoranda and forms from rough notes to handwritten drafts
- Maintain logs, records, Excel reports, correspondence and calendars
- Assist with travel arrangements for meetings and conferences
- Provide and prioritize administrative support work
- Able to prioritize and perform assigned duties independently.
Administrative Assistant
NJ Legal Services
10.2020 - 08.2021
- Assisting Attorneys in the housing .and welfare unit:
- Interviewing clients
- Research and fact gathering, negotiation
- Advising clients under supervision of attorneys
- Conducting occasional community education events
- Review and intake of landlord tenant disputes
- Assist with public benefits applications/denials/underpayments and other housing and benefits matters.
Executive Administrative Assistant
Miami Parking Authority, City of
01.2017 - 01.2019
- CEO
- Conduct required legal and factual research in conjunction with development and special projects
- Assist with procurement and purchasing duties as needed
- (Solicitation BID, RFP, RFQ, Request for
- Letters of Interest)
- Serve as custodian of records responding to public records requests
- Custodian of plans, surveys, proposals and other departmental files
- Update litigation files to ensure timely responses to the courts, administrative agencies, and third parties
- Update insurance claim files to facilitate timely and accurate disposition of liability claims
- Calendar mediations, hearings, depositions, interrogatories, etc., as instructed
- Assist and facilitate communications between this office and the Office of the City Attorney, Office of
- Risk Management, outside counsel, Florida League of Cities, and other third parties as required for a task
- Follow through to ensure a contract is completely executed by the named parties as indicated on the signature page and alert supervisor to circumstances preventing timely execution
- Write letters, memoranda, summaries, and preliminary development of presentations and reports.
Paralegal
Ward Damon Posner Pheterson & Bleau
01.2015 - 01.2016
- Assisted attorneys with foreclosure litigation by completing service process via Notice Action and or issuing Summons for service, verifying return of service dates and maintaining status on all served parties
- Created foreclosure litigation documents, drops, defaults, and judgments
- Verified hearing dates and communicated current events between clerks of Florida courts (all 67 counties), judicial assistants and attorneys Completed service of process via Notice of
- Action/Publication for cases.
Assistant Administrative Secretary
Aquent
01.2014 - 01.2015
- Provided project management support for site managers and team leads for projects involving call-center promotions for major satellite television providers
- Hosted client meetings and provided milestones for the team
- Tracked and communicated project status during meetings
- Monitored CIMS performance metrics and methodology
- Maintained positive, consistent and effective communication at all levels of the organization
- Initiated cross-training with other departments to improve workflow and streamline project completion
- Provide customer service to company teams and vendors.
Senior Paralegal
Weltman, Weinberg & Reis
01.2013 - 01.2014
- Bulk Trial Team (firm closed)
- Provided directions to team members
- Implemented effective staff and resource management including assisting with hiring, scheduling, training and development
- Gathered, reviewed, and analyzed sensitive banking information for clients
- Complete Updated chronologies for clients to upload to LPS
- Complete due diligence.
Senior Paralegal
McCalla Raymer, LLC
01.2011 - 01.2012
- Reduction in force)
- Supervised a team of paralegals who handled the complete management of uncontested foreclosures from service of process and complaints through summary judgment
- Maintained a current caseload of over 200 files
- Communicated with dozens of banks and loan servicing representatives by phone, email, and various client systems.
Foreclosure Paralegal
Law Offices of Marshall Watson
01.2008 - 01.2011
- Assisted attorneys with foreclosure and Fair Debt Collection litigation by creating motion for summary judgment packages including drops, defaults, affidavits, verifying hearing dates, communicating current events between Clerk of Court (Florida Counties), judicial assistants and attorneys
- Requested documents via LPS & Vendorscape (AOI & AOM)
- Maintained collaterals (Notes, Deeds, Titles)
Administrative Assistant
United States Navy Reserves
01.1989 - 01.2006
Education
Bachelor of Arts - Interdisciplinary Studies Social Science
Florida Atlantic University
Boca Raton, FloridaProject Management Professional (PMP) Certificate -
Florida International University, Legal Studies Institute
Miami, FloridaOffice Management Certificate -
Broward College
Fort Lauderdale, FloridaLegal Studies Certificate -
Miami
Coral, Gables, Florida2006
Skills
- Quality Monitoring Analyst
- Experience General and Operations Management
- A veteran of the US Navy
- Accurint E-filing
- Public Records Request (Sunshine Manual)
- Property Search
- Office Administration
- Data Entry
- Document Control
- Travel Coordination
- Scheduling
- Appointment Scheduling
- Clerical Support
- Customer Service
- Strong Problem Solver
- Administrative Support
- PROFESSIONAL SUMMARY
- Extensive experience in office administration and management Reputation for maintaining and processing client records, files, and legal documents in a timely, organized, efficient, and precise manner Thorough and detail-oriented with a dedicated commitment to excellence Ethics-oriented working style, known for exercising discretion and maintaining confidentiality Proven ability to thrive in a fast-paced environment
- A dependable Administrative Assistant is well-versed in meeting support and accounting functions Quick learner multitasks and identifies priorities to meet strict deadlines Valuable office personnel focused on handling various office duties to improve workflow and productivity
- Team building
- Spreadsheets
Affiliations
Project Management Institute (PMI) National Association of Legal Assistants (NALA)
Timeline
Administrative Assistant / General Counsel and Public
Broward College
07.2023 - Current
Account Trainer
Default Law Group
10.2022 - 07.2023
Administrative Assistant
NJ Legal Services
10.2020 - 08.2021
Senior Administrative Assistant
NJLPS, Rights, DCR
03.2020 - 10.2021
Executive Administrative Assistant
Miami Parking Authority, City of
01.2017 - 01.2019
Paralegal
Ward Damon Posner Pheterson & Bleau
01.2015 - 01.2016
Assistant Administrative Secretary
Aquent
01.2014 - 01.2015
Senior Paralegal
Weltman, Weinberg & Reis
01.2013 - 01.2014
Senior Paralegal
McCalla Raymer, LLC
01.2011 - 01.2012
Foreclosure Paralegal
Law Offices of Marshall Watson
01.2008 - 01.2011
Administrative Assistant
United States Navy Reserves
01.1989 - 01.2006
Bachelor of Arts - Interdisciplinary Studies Social Science
Florida Atlantic University
Project Management Professional (PMP) Certificate -
Florida International University, Legal Studies Institute
Office Management Certificate -
Broward College
Legal Studies Certificate -
Miami
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