Kristen Shanowat
Two Rivers,WI
Summary
Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
14
14
years of professional experience
Work History
Benefits Coordinator
Manitowoc Public School District
02.2022 - Current
- Administer all aspects of the district’s employee and retiree benefits plans
- Conducted regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors
- Coordinate open enrollment events to educate employees on benefit options and encourage informed decision making
- Explain benefits to plan participants in easy to understand terms in order to educate each on available options
- Resolve issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions
- Coordinated the development and distribution of annual benefit communications to staff ensuring timely delivery of critical information throughout the year
- Prepare annual state and federal reporting
- Work with Directors to review various benefit offerings and research and evaluate additional benefits or changes to benefits
- Assist in the design of wellness program initiatives-fostering a culture focused on preventative care measures leading towards increased overall well-being among staff members social services director | river’s bend health services
Social Services Director
River's Bend Health Services
12.2020 - 02.2022
- Provided social services as specified in the resident care plan and consistent with treatment goals
- Performed case management or case coordination as needed for residents
- Provided social services to residents in accordance with accepted standards of social work and all applicable federal, state and local laws, regulations and interpretations
- Maintained appropriate documentation in a timely and comprehensive manner
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs staffing coordinator/medical supply | river’s bend health services
Staffing Coordinator/Medical Supply
River's Bend Health Services
04.2019 - 12.2020
- Scheduled nursing staff in accordance with state policies to staff a 100-bed nursing facility
- Ordered medical supplies
- Ensured nursing and nursing assistant credentials are current
- Reported and documented any incidents or accidents of residents, staff or visitors to the appropriate center personnel
- Collaborated with manager to determine department's short and long-term hiring needs
- Worked closely with other departments within the organization to address workforce planning needs effectively
- Developed and facilitated new-hire orientations
Cost Control Analyst/Human Resources/Nursing Scheduler
River's Bend Health Services
07.2014 - 07.2016
- Consulted with managers to ensure that budget adjustments are made in accordance with program changes
- Sought new ways to improve efficiency and increase profits
- Served as link between management and employees by handling questions, interpreting and administering contracts, and helping to solve work-related problems
- Scheduled nursing staff in accordance with state policies to staff a 100-bed nursing facility
- Conducted employee interviews and made recommendations to the Director of Nursing
- Conducted employee background checks and license verification according to state law
- Identified and resolved problems through root cause analysis and research
Human Resources Coordinator
Manitowoc Health & Rehabilitation Center
08.2010 - 07.2014
- Served as link between management and employees by handling questions, interpreting and administering contracts, and helping to solve work-related problems
- Led the resolution of workplace disputes by mediating conflicts among team members
- Coordinated and administered employee health insurance and retirement plans
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities
- Identified staff vacancies and recruit, interview, and select applicants
- Maintained human resources information system and kept employee files up to date and accurate
Education
Bachelor of Science - Professional Communications And Emerging Media
University of Wisconsin - Stout
Menomonie, WI 05.2020
Associate of Arts - General
University of Wisconsin Colleges Online
Madison, WI 05.2017
Skills
- MS Word
- Adobe
- PowerPoint
- Document design
- Employee Relations
- Payroll coordination
- Verbal and written communication
- Benefits Explanation
- Benefits Administration
- FMLA comprehension
Timeline
Benefits Coordinator
Manitowoc Public School District
02.2022 - Current
Social Services Director
River's Bend Health Services
12.2020 - 02.2022
Staffing Coordinator/Medical Supply
River's Bend Health Services
04.2019 - 12.2020
Cost Control Analyst/Human Resources/Nursing Scheduler
River's Bend Health Services
07.2014 - 07.2016
Human Resources Coordinator
Manitowoc Health & Rehabilitation Center
08.2010 - 07.2014
Bachelor of Science - Professional Communications And Emerging Media
University of Wisconsin - Stout
Associate of Arts - General
University of Wisconsin Colleges Online
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