Eileen Rodriguez
Van Nuys,CA
Summary
Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 5 years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance.
Overview
4
4
years of professional experience
Work History
Keyholder
Kiehl's
Sherman Oaks, CA
08.2021 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
Admin Specialist
UCLA Jonsson Comprehensive Cancer Center Clinical Research
LOS ANGELES, CA
08.2019 - 03.2021
- Assisted 13 UCLA Clinics with lab kits and supplies for clinical trials
- Coordinated stocking initial inventory for new and current study's
- Submitted lab kit resupply-orders to lab vendors
- Maintained Master lab kit inventory/Equipment spreadsheets
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
RX Pharmacy / Delivery Driver
Concierge
CHATSWORTH, CA
01.2019 - 03.2019
- Used GPS to navigate to designated drop-off locations on route
- Collected signatures from patients or licensed medical professionals
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
School Program Coordinator Intern
J. Paul Getty Museum
LOS ANGELES, CA
02.2018 - 08.2018
- Greeted and assisted school groups upon arrival
- Conducted school-confirmation calls
- Built FileMaker Pro reports and inputted them into the system
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Sales Associate
Mid Valley Y.M
VAN NUYS, CA
08.2016 - 08.2017
- C.A
- Answered phone calls to assist customers with membership information
- Managed membership sales
- Filed membership documents
- Informed members about schedules and events
- Provided positive first impressions to welcome existing, new and potential customers.
Education
Some College (No Degree) - Business Administration
West Los Angeles College
Culver City, CASkills
- Proficient in Microsoft Word, Microsoft Excel, Google Docs, and FileMaker Pro
- Strong verbal communication skills and problem-solving skills
- CPR certified and OSHA certified
- Analyzing Profitability
- Managing Customer Needs
Languages
Spanish
Professional Working
Timeline
Keyholder
Kiehl's
08.2021 - Current
Admin Specialist
UCLA Jonsson Comprehensive Cancer Center Clinical Research
08.2019 - 03.2021
RX Pharmacy / Delivery Driver
Concierge
01.2019 - 03.2019
School Program Coordinator Intern
J. Paul Getty Museum
02.2018 - 08.2018
Sales Associate
Mid Valley Y.M
08.2016 - 08.2017
Some College (No Degree) - Business Administration
West Los Angeles College
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