AMANDA KING
Valley View,Texas
Summary
Passionate professional pursuing integrative studies at the University of North Texas. Highly focused, organized and goal-oriented, demonstrating proven track record of leadership, customer focus and delivering results. Provided four years of outstanding achievement with Business Professionals of America organization.
Overview
3
3
years of professional experience
Work History
Service Receptionist and Cashier
Huffines Chevrolet Lewisville
Lewisville, TX
05.2021 - Current
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted over 100 customers per day.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel and assisted customers when advisors were unavailable
- Learned how to be service cashier and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
Front Desk Student Assistant
University of North
Denton, TX
01.2020 - 05.2020
- Greeted and assisted 150 students weekly with processing onboarding documents
- Effectively and efficiently communicated with business professionals, faculty, and students to schedule 30 appointments weekly
- Answered customer telephone calls promptly and appropriately handled needs
Front Desk Clerk of Housing and Residence Life
University of North Texas
01.2019 - 12.2019
- Investigated and independently resolved all complaints to boost student satisfaction
- Accurately developed special accommodations for students to meet their individual needs
- Precisely recorded exchanging of dorm room keys, maintenance work orders, and student wellness checks
- Monitored students’ safety, health and sanitation policies for the dormitory to ensure a safe student environment.
Office Assistant and Filing Clerk
Wilhite Land Surveying
05.2018 - 07.2019
- Reviewed surveying documents using computer-aided design (CAD) software
- Exhibited strong customer service by assisting 120 customers a week through telephone and email correspondence to create work orders
- Demonstrated exceptional organizational skills by redesigning the filing system
- Accurately maintained daily invoices and deposits utilizing QuickBooks
- Located missing file materials to help meet project deadlines and avoid lost hours
Education
Bachelor of Science - Integrative Studies
University of North Texas
Denton, TX05.2023
High School Diploma -
Valley View High School
Valley View, TX05.2019
Skills
- Visitor and Customer Relations
- Oral and Written Communications
- Strategic Thinking
- Planning and Organization
- Collaboration
- Customer Service
- Credit and Cash Payments
- Database and Client Management Systems
- POS Systems
- Microsoft Office Suites
- QuickBooks
Timeline
Service Receptionist and Cashier
Huffines Chevrolet Lewisville
05.2021 - Current
Front Desk Student Assistant
University of North
01.2020 - 05.2020
Front Desk Clerk of Housing and Residence Life
University of North Texas
01.2019 - 12.2019
Office Assistant and Filing Clerk
Wilhite Land Surveying
05.2018 - 07.2019
Bachelor of Science - Integrative Studies
University of North Texas
High School Diploma -
Valley View High School
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