Marcus Hardy

• Personally own and oversee complex calendar management and executive scheduling for two senior leaders across the Office of Administrative Services and Strategic Communication, coordinating daily activities with strategic priorities.

• Arrange and coordinate complex domestic and international travel, proactively resolving scheduling conflicts and ensuring efficient coordination.

• Reconcile and post monthly expense reports via SAP Concur, managing departmental purchases and ensuring full compliance with governmental and internal policies.

• Plan and execute multi-day convenings with 300+ participants, overseeing logistics, vendor agreements, and budget management for seamless execution.

• Maintain Salesforce contact records and integrate meeting data, ensuring accurate CRM documentation for internal and external stakeholders.

• Manage executive communications infrastructure, including email aliases, distribution lists, and shared file systems to support team collaboration.

• Supported three senior executives with high-volume calendar management, prioritizing internal functions and external client meetings. • Managed domestic and international travel using SAP Concur, resolving logistical issues and ensuring seamless coordination across departments and time zones.

• Generated and posted monthly expense reports in SAP Concur with full compliance with corporate policy and timely reimbursement processing.

• Planned and executed internal and client-facing offsite meetings, handling logistics, stakeholder coordination, venue management, and multi-day agendas.

• Facilitated strategic alignment through the optimization of cross-functional meeting rhythm, improving communication flow and executive productivity.

• Managed complex, high-volume calendars for CEO, CFO, and COO, prioritizing in accordance with organizational priorities and external stakeholder commitments.

• Planned and executed offsite meetings, internal staff meetings, board meetings, and meetings with external partners, including logistics, catering, and technology setup.

• Reconciled corporate credit card statements and supported department budget tracking, ensuring transparency and accuracy of reporting.

• Managed vendor contracts, including renewals, negotiations, and compliance with internal procedures.

• Trained and mentored two administrative assistants, serving as a development lead and implementing best practices in scheduling, task management, and professional communication.

• Developed internal comms workflows and meeting cadence models, enhancing team coordination and operational efficiency.

• Create agendas, record meeting minutes, and distribute actionable follow-ups to support leadership team meetings and cross-functional projects.