Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Macey Eckard

Granite Falls,NC

Summary

Diligent professional with several years of customer service experience with basic knowledge in the medical field. My goal is to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant Traniee

Rivercrest Medical Park
06.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Office Administrator

Rivercrest Medical Park
10.2021 - 06.2024
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
  • Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
  • Reviewed and sent medical records to other physicians upon request.

Customer Service professional

Smoothie King
03.2020 - 06.2021
  • Provided exceptional customer service, opened and closed the building when needed, managed the cash drawer when on duty

Education

High School Diploma -

South Caldwell High School
Hudson, NC
01.2021

Skills

  • Customer Service
  • Team Collaboration
  • Adaptability
  • Attention to detail
  • Decision Making
  • Time management
  • Problem Solving
  • Medical Terminology

Certification

CPR Certified

References

References available upon request.

Timeline

Medical Assistant Traniee

Rivercrest Medical Park
06.2024 - Current

Medical Office Administrator

Rivercrest Medical Park
10.2021 - 06.2024

Customer Service professional

Smoothie King
03.2020 - 06.2021

High School Diploma -

South Caldwell High School

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