Macey Eckard
Granite Falls,NC
Summary
Diligent professional with several years of customer service experience with basic knowledge in the medical field. My goal is to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant Traniee
Rivercrest Medical Park
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Office Administrator
Rivercrest Medical Park
10.2021 - 06.2024
- Received, recorded and filed medical payments by check, cash, and credit card.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
Customer Service professional
Smoothie King
03.2020 - 06.2021
- Provided exceptional customer service, opened and closed the building when needed, managed the cash drawer when on duty
Education
High School Diploma -
South Caldwell High School
Hudson, NC01.2021
Skills
- Customer Service
- Team Collaboration
- Adaptability
- Attention to detail
- Decision Making
- Time management
- Problem Solving
- Medical Terminology
Certification
CPR Certified
References
References available upon request.
Timeline
Medical Assistant Traniee
Rivercrest Medical Park
06.2024 - Current
Medical Office Administrator
Rivercrest Medical Park
10.2021 - 06.2024
Customer Service professional
Smoothie King
03.2020 - 06.2021
High School Diploma -
South Caldwell High School
CPR Certified
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