Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rayna Lindsey

Little Canada,MN

Summary

Talented with an expert team leadership mentality, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

15
15
years of professional experience

Work History

Insurance Agent

Farmers Insurance Company
02.2024 - Current
  • Contributed to community outreach initiatives aimed at promoting financial literacy and raising awareness about the value of life insurance protection.
  • Enhanced client satisfaction by providing personalized insurance recommendations based on individual needs and financial goals.
  • Exceeded sales targets consistently, contributing to the overall success of the agency or firm.
  • Cultivated strong relationships with underwriters to facilitate smooth policy issuance and expedited approvals for clients.
  • Increased cross-selling opportunities by identifying potential gaps in clients'' existing coverage, ultimately strengthening their overall protection plans.

Salon Owner

Ase Beauty Shop
03.2022 - 02.2024

•Performed statistical analyses to gather data for operational and forecast team needs.

•Prepared billings and estimates for customers.

•Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.

•Delegated workplace responsibility to appropriate staff.

•Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

•Mentored salon staff through regular training sessions and performance evaluations, fostering professional growth.

  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
  • Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
  • Maintained daily, monthly, and quarterly records of costs and revenue.

G.O. Gentil Organisateur

Club Med Resorts
08.2018 - 02.2022

• Successfully managed a team of 11 individuals.

• In charge of the safety and health of the entire mini club programing for kids ranging from the ages 4 to 17.

• Successfully led water sports activities while ensuring the safety of all guests. Water sports, activities included sailing, water tubing, kayaking, canoeing, jet-skiing, etc.

• Hosted different entertainment events throughout the resort to ensure a positive experience for guests.

• Researched and addressed a variety of complaints from guests and ensured we received positive feedback on social media platforms such as Yelp, Trip Advisor, etc.

• Part-time model for the Club Med North American Region, “La Boutique,” Club Med website, app, and broacher's.

Brand Marketing Coordinator

Kaskaid Hospitality
06.2015 - 07.2018

• Customer Loyalty program lead for all Kaskaid Hospitality restaurants. (4 restaurants, 17 locations within 6 states)

• Generated an additional 1.5 million in net sales within the CRAVE Loyalty Program.

• Complied weekly reports to track loyalty member sign-up rates per location.

• Responsible for the Crave Cares cause related marketing program. Ensuring accurate financial disbursement to a new charity each month.

• Monitored social media platforms and developed ad campaigns for all 26 restaurants.

• Initiated several promotions and online contests with analyzed results.

• Assisted in email marketing campaigns using Fishbowl

Court Management

MN Timberwolves & Lynx
06.2009 - 05.2016

•Coordinate and facilitate pre-game, time out and half-time player activities to ensure that the team is equipped for successful performance during the game.
•Responsible for maintaining a professional atmosphere while assisting all franchise staff before, during and after the game.
•Created an engaging environment while exceeding performance expectations resulting in great feedback
from senior staff.

Education

Business Managment & Marketing - Business

Augsburg College

Skills

  • Work Planning and Prioritization
  • Staff hiring
  • Business Management
  • Coaching and Mentoring
  • Strategic Planning
  • Brand Promotion
  • Strong salesmanship
  • Follow-up skills

Timeline

Insurance Agent

Farmers Insurance Company
02.2024 - Current

Salon Owner

Ase Beauty Shop
03.2022 - 02.2024

G.O. Gentil Organisateur

Club Med Resorts
08.2018 - 02.2022

Brand Marketing Coordinator

Kaskaid Hospitality
06.2015 - 07.2018

Court Management

MN Timberwolves & Lynx
06.2009 - 05.2016

Business Managment & Marketing - Business

Augsburg College
Rayna Lindsey