Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Bullock

Joseph Bullock

Real Estate Consultant, Sales Manager, Project Manager, Lending Executive
Fort Lauderdale,FL

Summary

Sales and Management professional recognized as a polished communicator and team leader successful at building long-term relationships by establishing high levels of confidence and trust. Outgoing personality with 20 years of Sales and Management experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for providing leadership and knowledge to co-workers and clients alike.

Overview

16
16
years of professional experience
3
3
years of post-secondary education
9
9
Certifications

Work History

One Advisor / Buyside Advisor

Zillow Group
Phoenix, AZ
02.2022 - Current
  • Assisted Buyers succeed in taking advantage of Zillow home buying processes and products.
  • Successfully transferred Buyers to our business affiliate Zillow Home Loans
  • Promoted our premier agents to buyers and successfully transferred buyers tp premier agents via live transfer.
  • Was able to obtain buyer motivation using consultive strategies to guide buyers to a successful home buying experience.
  • Consistently exceeded sales metrics on a monthly bases, routinely exceeding monthly goals by 25%

Transaction Management Support / Phoenix Markets

Zillow Group
Phoenix, AZ
11.2021 - 02.2022
  • Used advanced software to prepare documents, reports and presentations.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Real Estate Consultant / Offer Advisor

Zillow
Phoenix, AZ
06.2021 - 11.2021
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Routinely exceeded company metrics by 20% to 60% on a monthly basis
  • Presented purchase offers to sellers for consideration.
  • Closed an average of $1.5 to 4 million in sales a month as an Offer Advisor at Zillow
  • Negotiated, facilitated and managed real estate transactions.
  • Maintained inventories and records of sales collaterals and closings.

Licensed Loan Officer

Freedom Mortgage Corporation
Phoenix, AZ
02.2021 - 06.2021
  • Examined customer loan applications for loan approvals and denials.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Advised clients on mortgage, education and personal loans.
  • Proactively identified solutions for customers experiencing credit issues.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Monitored pipelines to track and log status of loans.

Real Estate Consultant

Homesmart Real Estate
Scottsdale, AZ
10.2020 - 01.2021
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.

New Home Sales Agent

Lennar Homes, Inc.
Tempe, AZ
10.2018 - 09.2020
  • Engaged visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy
  • Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
  • Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
  • Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
  • Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer
  • Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
  • Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
  • Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
  • Monitor and record daily customer traffic utilizing company designated tracking tools.
  • Periodically gather data and prepare reports for management review.
  • Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
  • Participate in the homeowner meetings and orientation(s) required by the Division

New Home Sales Consultant

CalAtlantic Group
Gilbert, AZ
02.2016 - 10.2018
  • Engaged visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy
  • Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
  • Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
  • Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
  • Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer
  • Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
  • Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
  • Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
  • Monitor and record daily customer traffic utilizing company designated tracking tools.
  • Periodically gather data and prepare reports for management review.
  • Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
  • Participate in the homeowner meetings and orientation(s) required by the Division

New Home Sales Consultant

Richmond American Homes
Scottsdale, AZ
07.2015 - 02.2016
  • Engaged visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy
  • Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
  • Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
  • Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
  • Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer
  • Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
  • Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
  • Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
  • Monitor and record daily customer traffic utilizing company designated tracking tools.
  • Periodically gather data and prepare reports for management review.
  • Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
  • Participate in the homeowner meetings and orientation(s) required by the Division

Mortgage Loss Mitigation Manager GSE /Team Leader Manager

Greenpoint Mortgage
Tempe, AZ
03.2014 - 06.2015
  • Managing Loss Mitigation staff to include hiring, training, coaching, scheduling, goals and performance evaluations
  • Overseeing telephone queues, collection activities and loss mitigation notices on delinquent real estate loans to ensure they are handled in a timely and compliant manner
  • Overseeing the functions for all loan workout options, bankrupt and deceased member loans, foreclosures and disposition of real estate owned
  • Communicating directly with GSE’s and investors on charge offs, reporting and other loan-level issues
  • Creation or updating of forms, policies, processes and job aides to ensure all written documents are accurate, compliant and consistent with current practices
  • Providing reports and analytics on portfolio trending and loan performance
  • Ensuring compliance with GSE and investor guidelines, federal and state regulations, CFPB, NCUA, and other applicable agencies
  • Managing relationships with vendors, mortgage insurers, legal firms, and other parties related to loss mitigation activities
  • Continually evaluating opportunities to improve productivity, process efficiency, and the member experience

Assistant Vice President of Operations /Loss Mitigation Specialist

Bank Of America
Chandler, AZ
06.2009 - 03.2014
  • Facilitated creation of governance policy for adoption by board of directors and committee chairperson.
  • Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
  • Identified issues with production, workforce and material sourcing and implemented successful solutions.
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Generated financial and operational reports to assist management with business strategy.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
  • Allocated work assignments and tasks to comprehensively manage administrative projects.
  • Participated in organization re-branding and targeting of new markets and programs to attract and retain members.
  • Attracted and retained new members through organizational rebranding and targeting marketing campaigns to specific audiences.
  • Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
  • Team Lead, responsible for the management and guidance of 7 member traveling team.

Senior Sales Manager

Liberty Properties & Associates
Phoenix, AZ
08.2005 - 03.2008
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
  • Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.

Education

Associate of Applied Science - Communications

University of Kansas
Lawrence, KS
01.1988 - 01.1991

Skills

Active Florida Real Estate License

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Timeline

One Advisor / Buyside Advisor

Zillow Group
02.2022 - Current

Licensed Florida Real Estate Agent

01-2022

Licensed Colorado Real Estate Broker

12-2021

Licensed Georgia Real Estate Agent

12-2021

Licensed Nevada Real Estate Agent

11-2021

Transaction Management Support / Phoenix Markets

Zillow Group
11.2021 - 02.2022

Real Estate Consultant / Offer Advisor

Zillow
06.2021 - 11.2021

Licensed Kansas Mortgage Loan Officer

04-2021

Licensed Georgia Mortgage Loan Officer

03-2021

Licensed Florida Mortgage Loan Officer

03-2021

Licensed Arizona Mortgage Loan Officer

02-2021

Licensed Loan Officer

Freedom Mortgage Corporation
02.2021 - 06.2021

Real Estate Consultant

Homesmart Real Estate
10.2020 - 01.2021

New Home Sales Agent

Lennar Homes, Inc.
10.2018 - 09.2020

New Home Sales Consultant

CalAtlantic Group
02.2016 - 10.2018

New Home Sales Consultant

Richmond American Homes
07.2015 - 02.2016

Mortgage Loss Mitigation Manager GSE /Team Leader Manager

Greenpoint Mortgage
03.2014 - 06.2015

Assistant Vice President of Operations /Loss Mitigation Specialist

Bank Of America
06.2009 - 03.2014

Senior Sales Manager

Liberty Properties & Associates
08.2005 - 03.2008

Licensed Arizona Real Estate Agent

02-2003

Associate of Applied Science - Communications

University of Kansas
01.1988 - 01.1991

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Joseph BullockReal Estate Consultant, Sales Manager, Project Manager, Lending Executive