Joseph Bullock
Real Estate Consultant, Sales Manager, Project Manager, Lending Executive
Fort Lauderdale,FL
Summary
Sales and Management professional recognized as a polished communicator and team leader successful at building long-term relationships by establishing high levels of confidence and trust. Outgoing personality with 20 years of Sales and Management experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for providing leadership and knowledge to co-workers and clients alike.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
9
9
Certifications
Work History
One Advisor / Buyside Advisor
Zillow Group
Phoenix, AZ
02.2022 - Current
- Assisted Buyers succeed in taking advantage of Zillow home buying processes and products.
- Successfully transferred Buyers to our business affiliate Zillow Home Loans
- Promoted our premier agents to buyers and successfully transferred buyers tp premier agents via live transfer.
- Was able to obtain buyer motivation using consultive strategies to guide buyers to a successful home buying experience.
- Consistently exceeded sales metrics on a monthly bases, routinely exceeding monthly goals by 25%
Transaction Management Support / Phoenix Markets
Zillow Group
Phoenix, AZ
11.2021 - 02.2022
- Used advanced software to prepare documents, reports and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Real Estate Consultant / Offer Advisor
Zillow
Phoenix, AZ
06.2021 - 11.2021
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Routinely exceeded company metrics by 20% to 60% on a monthly basis
- Presented purchase offers to sellers for consideration.
- Closed an average of $1.5 to 4 million in sales a month as an Offer Advisor at Zillow
- Negotiated, facilitated and managed real estate transactions.
- Maintained inventories and records of sales collaterals and closings.
Licensed Loan Officer
Freedom Mortgage Corporation
Phoenix, AZ
02.2021 - 06.2021
- Examined customer loan applications for loan approvals and denials.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Advised clients on mortgage, education and personal loans.
- Proactively identified solutions for customers experiencing credit issues.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Monitored pipelines to track and log status of loans.
Real Estate Consultant
Homesmart Real Estate
Scottsdale, AZ
10.2020 - 01.2021
- Generated leads for sales and rental properties through cold calls and referrals.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
New Home Sales Agent
Lennar Homes, Inc.
Tempe, AZ
10.2018 - 09.2020
- Engaged visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy
- Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
- Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
- Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
- Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer
- Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
- Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
- Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
- Monitor and record daily customer traffic utilizing company designated tracking tools.
- Periodically gather data and prepare reports for management review.
- Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
- Participate in the homeowner meetings and orientation(s) required by the Division
New Home Sales Consultant
CalAtlantic Group
Gilbert, AZ
02.2016 - 10.2018
- Engaged visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy
- Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
- Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
- Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
- Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer
- Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
- Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
- Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
- Monitor and record daily customer traffic utilizing company designated tracking tools.
- Periodically gather data and prepare reports for management review.
- Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
- Participate in the homeowner meetings and orientation(s) required by the Division
New Home Sales Consultant
Richmond American Homes
Scottsdale, AZ
07.2015 - 02.2016
- Engaged visitors, establishing a relationship and determine their home buying needs by utilizing the Company’s selling philosophy
- Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
- Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
- Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
- Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer
- Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
- Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
- Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
- Monitor and record daily customer traffic utilizing company designated tracking tools.
- Periodically gather data and prepare reports for management review.
- Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
- Participate in the homeowner meetings and orientation(s) required by the Division
Mortgage Loss Mitigation Manager GSE /Team Leader Manager
Greenpoint Mortgage
Tempe, AZ
03.2014 - 06.2015
- Managing Loss Mitigation staff to include hiring, training, coaching, scheduling, goals and performance evaluations
- Overseeing telephone queues, collection activities and loss mitigation notices on delinquent real estate loans to ensure they are handled in a timely and compliant manner
- Overseeing the functions for all loan workout options, bankrupt and deceased member loans, foreclosures and disposition of real estate owned
- Communicating directly with GSE’s and investors on charge offs, reporting and other loan-level issues
- Creation or updating of forms, policies, processes and job aides to ensure all written documents are accurate, compliant and consistent with current practices
- Providing reports and analytics on portfolio trending and loan performance
- Ensuring compliance with GSE and investor guidelines, federal and state regulations, CFPB, NCUA, and other applicable agencies
- Managing relationships with vendors, mortgage insurers, legal firms, and other parties related to loss mitigation activities
- Continually evaluating opportunities to improve productivity, process efficiency, and the member experience
Assistant Vice President of Operations /Loss Mitigation Specialist
Bank Of America
Chandler, AZ
06.2009 - 03.2014
- Facilitated creation of governance policy for adoption by board of directors and committee chairperson.
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Generated financial and operational reports to assist management with business strategy.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Allocated work assignments and tasks to comprehensively manage administrative projects.
- Participated in organization re-branding and targeting of new markets and programs to attract and retain members.
- Attracted and retained new members through organizational rebranding and targeting marketing campaigns to specific audiences.
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
- Team Lead, responsible for the management and guidance of 7 member traveling team.
Senior Sales Manager
Liberty Properties & Associates
Phoenix, AZ
08.2005 - 03.2008
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Education
Associate of Applied Science - Communications
University of Kansas
Lawrence, KS 01.1988 - 01.1991
Skills
Active Florida Real Estate License
Active Colorado Real Estate License
Active Arizona Real Estate License
10 Years of Management Success
Six Sigma Green Belt / Process Management Certified
REO and foreclosure specialist
Leasing and sales
Property management
MLS expert
Expert closer
Accomplished in commission sales
Loan Professional Mortgage / Loss Mitigation
Comparative market analysis
Making offers
Project manager supervision
Timeline
One Advisor / Buyside Advisor
Zillow Group
02.2022 - Current
Licensed Florida Real Estate Agent
01-2022
Licensed Colorado Real Estate Broker
12-2021
Licensed Georgia Real Estate Agent
12-2021
Licensed Nevada Real Estate Agent
11-2021
Transaction Management Support / Phoenix Markets
Zillow Group
11.2021 - 02.2022
Real Estate Consultant / Offer Advisor
Zillow
06.2021 - 11.2021
Licensed Kansas Mortgage Loan Officer
04-2021
Licensed Georgia Mortgage Loan Officer
03-2021
Licensed Florida Mortgage Loan Officer
03-2021
Licensed Arizona Mortgage Loan Officer
02-2021
Licensed Loan Officer
Freedom Mortgage Corporation
02.2021 - 06.2021
Real Estate Consultant
Homesmart Real Estate
10.2020 - 01.2021
New Home Sales Agent
Lennar Homes, Inc.
10.2018 - 09.2020
New Home Sales Consultant
CalAtlantic Group
02.2016 - 10.2018
New Home Sales Consultant
Richmond American Homes
07.2015 - 02.2016
Mortgage Loss Mitigation Manager GSE /Team Leader Manager
Greenpoint Mortgage
03.2014 - 06.2015
Assistant Vice President of Operations /Loss Mitigation Specialist
Bank Of America
06.2009 - 03.2014
Senior Sales Manager
Liberty Properties & Associates
08.2005 - 03.2008
Licensed Arizona Real Estate Agent
02-2003
Associate of Applied Science - Communications
University of Kansas
01.1988 - 01.1991