Buddy Tennant
Cheyenne,WY
Summary
- Conducted regular performance evaluations and provided constructive feedback to employees
- Collaborated with department heads to ensure efficient and smooth operations
- Developed and implemented policies and procedures to improve efficiency and productivity
- Maintained a high level of customer satisfaction by addressing and resolving any issues
- Ensured compliance with all company and industry regulations and standards
- Managed and maintained inventory levels to meet customer demand and minimize waste.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Cashier/Sales
ACE Hardware
04.2023 - Current
- Maintained knowledge of current promotions, policies, and products to effectively answer customer inquiries
- Stocked and organized merchandise on sales floor to ensure a visually appealing and well stocked store
- Upsold and cross sold products to customers, resulting in a 10% increase in sales
- Collaborated with team members to ensure efficient store operations and excellent customer service
- Maintained a clean and organized checkout area and assisted with store maintenance as needed.
1st Shift Fuel Desk Cashier
Sapp Bros TravelCenters
08.2017 - Current
- Maintained a clean and organized work area, including restocking merchandise and cleaning fuel pumps
- Resolved customer complaints and issues in a professional and timely manner
- Collaborated with team members to ensure smooth and efficient shift transitions
- Followed company policies and procedures regarding cash handling and fuel transactions
- Trained new cashiers on proper procedures and customer service standards
- Utilized strong multitasking skills to handle cash transactions, answer phone calls, and assist customers simultaneously
- Maintained a positive and friendly attitude towards customers to promote a welcoming and pleasant shopping experience
Restaurant Crewmember
Wendys Restaurant
01.2020 - 04.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Theatre Production Stagehand
Cheyenne Civic Center
10.1997 - 10.2014
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Worked with team of 4-5 to put all props and set pieces in place and supervised prop movements at correct times during performances.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Assisted in all technical and practical effect setup for Theatrical performances and broke down all equipment at close of each show.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
Education
Bachelors - Legal Research
Post University
Waterbury, Connecticut01-2014
Bachelors - Criminal Justice
University of Northern Colorado
Greeley, Colorado12-2012
Associates - Criminal Justice
Aims Community College
Greeley, Colorado10-2011
Bachelors - Business
National College School of Business
Rapid City, South Dakota07-1997
Skills
- Customer Service
- Multi-Tasking
- Management
- Product restocking
- Credit and cash transactions
- Retail merchandising
- Cash handling and management
- Upselling techniques
- Loyalty program promotion
- Customer assistance
Accomplishments
Safeway Stock promotion Safeway Stores Inc. August 2002
Awarded Employee Stock certificate within 6 months for having 35+ perfect secret shops while I was a cashier at Safeway in Cheyenne Wyoming and created a new store record in 2002.
Record Sales for one day Sam's Club Corporate Office October 1997
Current sales record holder for sales of 100,000% on one item in one day at Sam's Club in Cheyenne Wyoming.
Certification
Serve Safe Certification Management level ServeSafe October 2024
Timeline
Cashier/Sales
ACE Hardware
04.2023 - Current
Restaurant Crewmember
Wendys Restaurant
01.2020 - 04.2023
1st Shift Fuel Desk Cashier
Sapp Bros TravelCenters
08.2017 - Current
Theatre Production Stagehand
Cheyenne Civic Center
10.1997 - 10.2014
Serve Safe Certification Management level ServeSafe October 2024
Bachelors - Legal Research
Post University
Bachelors - Criminal Justice
University of Northern Colorado
Associates - Criminal Justice
Aims Community College
Bachelors - Business
National College School of Business
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