Araceli Rodriguez
Goodyear,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Dock Manager
Amazon
12.2023 - Current
- Evaluated performance of dock employees, providing constructive feedback and implementing performance improvement plans when needed.
- Used YMS to ensure trailers were accurate and on time.
- Coordinated maintenance activities on equipment to ensure optimal functionality at all times.
- Reported and established key performance metrics to monitor and meet company goals.
- Enhanced dock efficiency by streamlining processes and implementing new procedures.
- Managed team of up to 160 to facilitate domestic and international shipments.
Shift Lead
Starbucks
01.2022 - 01.2024
- Learned collaboration skills to lead a team of 3 or more to complete daily shift tasks successfully
- Used interpersonal skills to provide fast and friendly service to ensure customer satisfaction
- Gained experience working in a fast-paced environment that taught me to work well under pressure
- Managed staff schedules effectively, resulting in reduced overtime costs without sacrificing customer experience or employee satisfaction.
- Maintained safe working environment by observing safety procedures, policies, and regulations.
Front Office
Desert Valley Pediatric Dentistry
01.2020 - 01.2022
- Used proficient computer software knowledge to set up appointments and check insurances
- Used organizational expertise to ensure that there were no issues in day-to-day scheduling
- Presented treatment plans and explained treatments to patients
- Maintained utmost discretion when dealing with personal patient information
- Collaborated with dental staff to ensure seamless coordination of patient care and timely communication.
Education
Bachelor of Arts Business (Communication) -
W. P. Carey School of Business, Arizona State University
Tempe, AZ12.2023
Associate in business (Communication) -
Estrella Mountain Community College
Avondale, AZ05.2022
Skills
- Spanish (Proficiency - Advanced)
- Microsoft office
- Cost Reduction
- Transportation management systems
- Warehouse Management
- Inbound Cargo Management
- Shipment Tracking
- Corporate Logistics
- Team Leadership
- Problem Solving
Timeline
Dock Manager
Amazon
12.2023 - Current
Shift Lead
Starbucks
01.2022 - 01.2024
Front Office
Desert Valley Pediatric Dentistry
01.2020 - 01.2022
Bachelor of Arts Business (Communication) -
W. P. Carey School of Business, Arizona State University
Associate in business (Communication) -
Estrella Mountain Community College