Summary
Overview
Work History
Education
Skills
Volleyball
Timeline
Generic

Nefatte Deanna Quinn-Byed

Maywood,NJ

Summary

Proven to enhance customer satisfaction and increase revenue at Crumbles Cookies, I am a dedicated professional skilled in cash handling and customer service. Demonstrating strong multitasking abilities and a commitment to cleanliness, my efforts have consistently contributed to a positive and efficient work environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Bakery Cashier

Crumbles Cookies
07.2024 - 08.2024
  • Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
  • Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
  • Handled customer inquiries, complaints, and special requests professionally and effectively.
  • Assisted in inventory management by conducting regular stock checks and updating records accordingly.
  • Contributed to a positive working environment by maintaining open communication lines with fellow employees and management.
  • Assisted with store opening and closing procedures, ensuring the bakery was ready for business on time and properly secured after hours.
  • Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
  • Managed cash drawer responsibly throughout shifts by keeping accurate track of incoming funds from sales transactions.
  • Contributed to increased revenue by upselling bakery items during peak business hours.
  • Provided excellent service through timely bagging of purchased items, ensuring freshness and quality upon customer departure.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Inspected goods to establish accurate pricing and labeling.
  • Set up new sales displays each week with fresh merchandise.

Crew Member/Cashier Assistant

Dunkin Donuts- DH Restaurant Group
02.2021 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.

Education

High School Diploma -

John F Kennedy High School
Paterson NJ

Skills

  • Cleanliness
  • Food Preparation
  • Phone Etiquette
  • Handling Complaints
  • Customer Service
  • Punctual and Reliable
  • Workplace Safety
  • Customer Satisfaction
  • Food handling safety
  • Cash Handling
  • Work Prioritization
  • Performance Improvement
  • Bakery display preparation

Volleyball

I love playing Volleyball because it is my best sport and I enjoyed playing it.

Timeline

Bakery Cashier

Crumbles Cookies
07.2024 - 08.2024

Crew Member/Cashier Assistant

Dunkin Donuts- DH Restaurant Group
02.2021 - 11.2023

High School Diploma -

John F Kennedy High School

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Nefatte Deanna Quinn-Byed