Jacklynn Juopperi
Denver,CO
Summary
Passionate professional successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable worker with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
Food Runner/Cashier
Happy Camper
08.2024 - Current
- Improves customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Manages multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Handles high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Assists customers with carry-out service by taking their order, entering order into Toast system, and putting food into proper packaging for transport.
Banquet Chef/Server
The Legend At Merrill Hills
07.2022 - 07.2024
- Served appetizers, entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.
- Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
- Maintained strict adherence to food safety regulations, ensuring a safe and sanitary kitchen workspace at all times.
Pet Transporter
Road Sister Transport
07.2020 - 07.2022
- Enhanced customer satisfaction by providing safe and timely pet transportation services.
- Provided compassionate care for animals during transport, including feeding, watering, walking, administering medications as needed.
- Streamlined administrative tasks such as invoicing clients, scheduling pick up/drop off times, and creating itineraries.
Warehouse Associate
Target Distribution Center
01.2022 - 07.2022
- Safely loaded boxes into trailers by hand, or by forklift if on pallet or pod
- Delivered products to trailers using a double pallet rider or cage cart tugger
- Diligently sorted products in the robotic secondary sortation field
- Completed proper trailer closing and opening procedures
Pastry Chef/Production Worker
Papas Bakery
10.2018 - 06.2020
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
- Managed in-store, pick-up orders and catering needs.
Press Assistant
CL & D
01.2020 - 06.2020
- Changed press plates, cylinders and chambers as required, cleaning when runs were complete
- Examine job orders to determine stock specifications, colors, and obtained and mixed inks to fill ink fountains
- Monitored inventory levels on a regular basis, requesting additional supplies, as necessary
- Secured printing plates to printing units
Cashier
Victoria's Secret
02.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Customer Service Associate
Walgreens
10.2016 - 11.2017
- Delivered excellent customer service to improve business performance.
- Maintained broad knowledge of customer products and services.
- Stocked inventory onto shelves, following proper rotation procedures.
- Engaged in meetings and activities to improve customer satisfaction and business performance.
Sandwich Artist
Cousin Subs
03.2016 - 08.2016
- Prepared a variety of foods, such as meats, vegetables, and desserts, according to customers' orders or supervisors' instructions, always following approved procedures
- Operated cash register and handled money
- Cleaned and sanitized work areas, equipment, utensils, dishes, and tables
- Packaged take-out foods or served food to customers
Education
Associate of Science - Data Analytics
Southern New Hampshire University
Online01.2026
Skills
- Issue Resolution
- Customer Relations
- Strategic Planning
- Problem Solving
- Quality Assurance
- Adaptability
- Team Building
- Persuasiveness
- Supervision
- Task Management
- Fast Learning
- Professionalism
- Integrity
- Service Delivery
- Client Satisfaction
- Performance in Complex Environments
Timeline
Food Runner/Cashier
Happy Camper
08.2024 - Current
Banquet Chef/Server
The Legend At Merrill Hills
07.2022 - 07.2024
Warehouse Associate
Target Distribution Center
01.2022 - 07.2022
Pet Transporter
Road Sister Transport
07.2020 - 07.2022
Press Assistant
CL & D
01.2020 - 06.2020
Pastry Chef/Production Worker
Papas Bakery
10.2018 - 06.2020
Cashier
Victoria's Secret
02.2018 - 12.2018
Customer Service Associate
Walgreens
10.2016 - 11.2017
Sandwich Artist
Cousin Subs
03.2016 - 08.2016
Associate of Science - Data Analytics
Southern New Hampshire University
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