Anayelis Mercado Lugo
Davenport,FL
Summary
Driven by a results-focused approach, I enhanced teamwork and safety at Southtern Tire Mart through leadership and strict adherence to protocols. My experience spans customer service excellence at Windsor Island Resort to efficiency in fast-paced environments like Wendy's, showcasing my problem-solving skills and professionalism.
Overview
4
4
years of professional experience
Work History
Windsor Island Resort
Pool Attendant
03.2024 - Current
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Moved umbrellas and lounge chairs at request of guests.
- Checked side duty list for opening and closing procedures.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
Southtern Tire Mart
Wharehouse
01.2023 - 02.2024
- Assisted in the recruitment and hiring of qualified dirt crew members, contributing to a skilled and reliable workforce.
- Increased worksite safety through consistent monitoring of equipment usage and employee adherence to safety protocols.
- Enforced environmental regulations and guidelines to minimize soil erosion, runoff, and other potential impacts on surrounding ecosystems.
- Coordinated with engineers and architects to accurately interpret plans and execute tasks accordingly.
- Enhanced teamwork among crew members through effective leadership, clear communication, and fostering an inclusive work culture.
- Facilitated communication between various site teams, resulting in improved efficiency and collaboration.
- Optimized resource allocation by tracking equipment inventory levels and coordinating the procurement of necessary supplies as needed.
- Evaluated soil conditions at each job site allowing for accurate estimation of required materials leading to more precise project planning.
Wendy's
Cashier
02.2020 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Educative Center El Redendor
Orlando, FL04.2021
Skills
- Behavior Observation
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Active Listening
- Self Motivation
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Windsor Island Resort
Pool Attendant
03.2024 - Current
Southtern Tire Mart
Wharehouse
01.2023 - 02.2024
Wendy's
Cashier
02.2020 - 12.2022
High School Diploma -
Educative Center El Redendor
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