Emmett Washington
Augusta,GA
Summary
Highly motivated to learn firefighter with great integrity. Dependable individual dedicated to enhancing quality of life for citizens and fellow firefighters through productive, safe services. Expertise in providing emergency rescue, performing fire suppression techniques and maintaining fire apparatus and equipment. Certified as a Firefighter 1 and EMT-B. Just completed EMT Advance course.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Firefighter
Augusta Fire Department
Augusta, GA
01.2019 - Current
- To protect and serve the community.
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
- Set up and operated master streams and aerial ladder pipes.
- Responded to confined space incidents, EMS and hazardous material incidents.
- Inspected buildings for pre-fire plans, fire hazards and compliance with fire prevention ordinances.
- Stabilized and lifted patients with backboard and cot.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Carried, placed and extended ladders in training and in emergencies.
- Inspected apparatus, equipment, grounds and stations for proper order and condition.
Sales Representative
Frontier Communications
Pomona, CA
04.2017 - 01.2019
- Provide outstanding customer service.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Security Officer
Unified Security
, CA
08.2017 - 02.2018
- Observe and report.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
PSE Clerk
United States Post Office
Beaumont, CA
05.2013 - 04.2017
- Shorting and distributing all incoming mail in a timely fashion.
- Providing outstanding customer service at all time.
- Assigning gas cards and keys to all the mail carriers.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Used automated mail processing equipment to sort and collate mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided service and sales to walk-in customers.
- Moved bulk containers and large parcels with forklifts.
Call Center Representative
Verizon
Los Angeles, CA
01.2010 - 01.2012
- Answer incoming calls and direct call to appropriate department.
- Processed debit and credit card and electronic check payments.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained up-to-date knowledge of product and service changes.
- Cross-trained and provided back up for customer service managers.
Education
Criminal Justice
California Baptist University
Riverside CA 09.2013 - 09.2015
High School Diploma -
Norte Vista High School
Riverside, CA 08.2008 - 08.2011
Skills
Safety and security
Medical team collaboration
Cooperative relationships
Fire suppression
CPR and first aid
Hazard prevention
Emergency support
Pre-hospital Care
Additional Information
Georgia EMS License
- November 2020 to present.
- May 2020 to present.
- July 2020 to present.
Timeline
Firefighter
Augusta Fire Department
01.2019 - Current
Security Officer
Unified Security
08.2017 - 02.2018
Sales Representative
Frontier Communications
04.2017 - 01.2019
Criminal Justice
California Baptist University
09.2013 - 09.2015
PSE Clerk
United States Post Office
05.2013 - 04.2017
Call Center Representative
Verizon
01.2010 - 01.2012
High School Diploma -
Norte Vista High School
08.2008 - 08.2011