Nurse Supervisor
Samaritas Senior Living Of Grand Rapids
03.2021 - Current
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained, evaluated and coached clinical staff to improve performance.
- Coordinated special clinics and planned for normal variations in service demand.
- Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.