Claudia Gomez
Corsicana,TX
Summary
Professional Secretary with over 7 years of experience managing daily administrative support tasks and operations in trucking industry as well as medical industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
10
10
years of professional experience
Work History
Secretary
V&M Trucksales
Corsicana, TX
03.2019 - 03.2022
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Front Office Receptionist
The Dental Place
Seagoville, TX
01.2017 - 03.2019
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Managed office bookkeeping with insurance billing and patient payments.
Lead Dental Assistant
The Dental Place
Seagoville, TX
05.2014 - 01.2017
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, and impressions.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Dental Assistant
Perla Dental
Terrell, TX
11.2012 - 05.2014
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Daycare Teacher
Noah's Ark
Crandall, TX
01.2011 - 01.2012
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Developed age-appropriate activities and programs for children 2 to 3 years old.
Education
Associate of Applied Science - Dental Assisting
Concorde Career College
Dallas, TX03.2013
High School Diploma -
Crandall High School
Crandall, TX10.2011
Skills
- Confidentiality and Data Protection
- Database and Client Management Systems
- Computers and Technology
- Office Equipment Operation
- Document and File Management
- Strong Organizational Skills
- Multitasking and Time Management
- Invoice Processing
- Call Screening
- Payroll Preparation
Languages
Spanish
Native or Bilingual
Timeline
Secretary
V&M Trucksales
03.2019 - 03.2022
Front Office Receptionist
The Dental Place
01.2017 - 03.2019
Lead Dental Assistant
The Dental Place
05.2014 - 01.2017
Dental Assistant
Perla Dental
11.2012 - 05.2014
Daycare Teacher
Noah's Ark
01.2011 - 01.2012
Associate of Applied Science - Dental Assisting
Concorde Career College
High School Diploma -
Crandall High School
Similar Profiles
Dylan ZeilanDylan Zeilan
Lead Technician at USNet-Dallas, TXLead Technician at USNet-Dallas, TX
Julianna SmithJulianna Smith
Lifeguard at YMCA of CorsicanaLifeguard at YMCA of Corsicana
Dericka AndersonDericka Anderson
Head Cashier at Home DepotHead Cashier at Home Depot
Shirley LucasShirley Lucas
Preacher at True Deliverance ChurchPreacher at True Deliverance Church
Sierra MorseSierra Morse
Secretary at Ohmstead Plumbing Company LLCSecretary at Ohmstead Plumbing Company LLC