Hardworking employee with customer service, multitasking and time management abilities. Highly organized, ambitious, reliable, and quick at mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Brand Ambassador
The ZeNa Agency
Anderson, SC
02.2023 - Current
Developed and executed brand awareness campaigns to increase customer engagement.
Gathered customer feedback for product development purposes.
Introduced sales, promotions and other brand initiatives to gain customer loyalty.
Conversed with customers to share information about products and services.
Gave out product samples, coupons and pamphlets to encourage sales.
Worked promotional events for different products, persuading customers to purchase and documenting sales.
Brand Ambassador
S&B Promotions
Anderson, SC
05.2022 - Current
Distributed promotional materials at trade shows and conventions.
Greeted customers and provided information about promotional offers.
Assisted in setting up displays, shelves, and tables for product promotion.
Provided customer service by answering questions related to the products being promoted.
Tracked sales figures for each promotion event and reported results back to management.
Operations Manager
King Kitchens
Anderson, SC
01.2016 - Current
Monitored and improved efficiency of processes, team performance, and customer service.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Generated new sales leads through cold calling and networking activities.
Performed regular follow-ups with prospects to close deals in a timely manner.
Supervised staff members, organized schedules and delegated tasks.
Managed office inventory and placed new supply orders.
Maintained filing system for records, correspondence and other documents.
Education
Associate of Science - Information Technology
Tri-County Technical College
Pendleton, SC
05-2015
Skills
Customer Engagement
Promotional Awareness
Client Experience Management
Marketing And Sales
Brand Ambassador Partnerships
Floor Operations And Displays
Timeline
Brand Ambassador
The ZeNa Agency
02.2023 - Current
Brand Ambassador
S&B Promotions
05.2022 - Current
Operations Manager
King Kitchens
01.2016 - Current
Associate of Science - Information Technology
Tri-County Technical College
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