Robin Wheeler
Valparaiso,IN
Summary
Business professional prepared to drive office efficiency and productivity. Extensive experience in overseeing daily operations and improving office workflows. Known for strong team collaboration and adaptability to changing needs. Proficient in managing office systems and facilitating communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Office Manager
Heart to Heart Hospice
07.2023 - 05.2024
- Payroll
- Hiring, orientation, and maintaining personnel files
- Maintaining contracts with facilities
- Accounts payable
- Managing and maintaining fleet vehicles
- Managing and maintaining equipment
- Managing daily office operations
Intake Coordinator/ Site Revenue Coordinator
Heart to Heart Hospice
10.2022 - 05.2024
- Collect Patient Referrals
- Run Insurance Verification
- Initiate Charts in EMR
- Maintain Census Report
- Ensure Compliance with State regulations
- Ensure Compliance with Medicaid and Medicare Regulations
- Maintain Billing Reports
- Maintain tracking tools for billing
- Run Billing Audit Reports
- Review bill holds for previous month
- Input Authorization for Medicaid
Administrative Assistant
Wellness for Life
02.2019 - 08.2020
- Schedule
- Answer phones
- Filling paperwork
- Order supplies/ inventory
Entrepreneur/ wellness coach
Herbalife
11.2018 - Current
- Independent distributor
- Workout plans
- Meal plans
- Client follow ups
- Manage sales
- Marketing
Education
Bachelor of Business Administration - Healthcare Administration
Indiana Wesleyan University
Marion, IN12-2026
Certificate - Phlebotomy
Medical Career Academy
Highland, IN09.2016
Diploma - General
Portage High School
Portage, IN06.2009
Skills
- Organizational skills/ Time Management
- Customer relations
- Home health/ Hospice
- Office Management
- Patient Care (9 years)
- Medical Records/ Employee Records
- Budgeting
- Hiring and onboarding
- Communication skills
- Problem Resolution (5 years)
- Teamwork (9 years)
- Microsoft office (2 years)
Certification
- Phlebotomy September 2016
- CPR September 2016 to September 2018
- CNA June 2009 to June 2018
- Certified Nursing Assistant (CNA)
- Insurance License Health and life insurance
Timeline
Business Office Manager
Heart to Heart Hospice
07.2023 - 05.2024
Intake Coordinator/ Site Revenue Coordinator
Heart to Heart Hospice
10.2022 - 05.2024
Administrative Assistant
Wellness for Life
02.2019 - 08.2020
Entrepreneur/ wellness coach
Herbalife
11.2018 - Current
Certificate - Phlebotomy
Medical Career Academy
Diploma - General
Portage High School
Bachelor of Business Administration - Healthcare Administration
Indiana Wesleyan University
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